HomeCare Australia - Central Coast & Newcastle

About this home care provider

Founded in 2012 by Gaynor Lowndes and her family, HomeCare Australia has established itself as a boutique provider of high-quality home care services for the elderly in Newcastle, the Central Coast, Gold Coast and Southern Brisbane regions. Proudly Australian, family-owned, and driven by a deep commitment to person-centred care, HomeCare Australia’s personalised approach ensures that clients are treated with the dignity and respect they deserve. Clients and their families are directly involved in the process matching the care workers who best suit their needs, fostering a genuine connection between clients and caregivers.

What truly sets HomeCare Australia apart is their unwavering commitment to transparent and affordable services. Unlike many providers, HomeCare Australia does not mark up invoices and is proud to remain in the cheapest 2% of providers when it comes to care fees. Clients also benefit from the personalised attention of a dedicated Care Manager, offering continuous monthly care management—a level of attention that many providers simply do not offer. This ensures that care plans are constantly reviewed and adapted as needs evolve.

HomeCare Australia stands out for its ability to match clients with the right care workers, avoiding the impersonal approach of sending random staff. Their care workers are carefully vetted through a rigorous screening process, holding a minimum of Cert 3 qualifications, and undergoing ongoing training. This ensures a highly skilled, compassionate team, dedicated to improving the quality of life for those they serve.

When it comes to service, HomeCare Australia strives to deliver a bespoke customer experience, providing immediate access to care services without the wait times often imposed by other providers. This is especially important for new clients, who can begin receiving services as soon as they sign up. In addition, 24/7 phone support ensures that clients can always reach a real person when they need assistance, providing peace of mind and flexibility.

The company’s focus on transparency extends to their commitment to helping clients make the most of their Home Care Packages. Rather than offering standard, one-size-fits-all solutions, HomeCare Australia works closely with clients to ensure that their package is aligned with their personal goals and needs.

To maintain ongoing communication and support, HomeCare Australia provides regular updates to clients through their weekly email communications, ensuring they receive helpful, relevant information to improve their wellbeing and overall experience. Whether it's sharing tips, updates, or resources, HomeCare Australia is committed to enriching the lives of their clients at every stage.

Services provided

• Light gardening
• Nursing care
• Personal care
• Transport assistance
• Cleaning and household tasks
• In home respite care

Availability and Pricing

HomeCare Australia - Central Coast & Newcastle is an approved provider for Home Care Packages that are subsidised by the Australian Government with carers currently available. Request a free consulation with them to design a care plan that fits your needs.

Service location

HomeCare Australia - Central Coast & Newcastle proudly provides in home care in the following regions:

• Central Coast
• Newcastle

Service radius shown is approximate. Enquire with provider for service availability.