Abbey House is a 143-bed nursing home in Mittagong, featuring a variety of communal spaces such as internal lounges, a courtyard, balconies, and terraces, along with landscaped gardens that are wheelchair-accessible. The facility includes a movie theater, a hairdressing salon, a full-size snooker table, and offers activities like gardening, pet and music therapy, aromatherapy, and cooking mornings.
It also has a private dining room for family events, enhancing its home-like environment alongside professional 24-hour nursing care. The design promotes social interaction, highlighted by its spacious entry, foyer, and a notable spiral staircase. A life-size bronze statue of St Frances of Assisi stands at the entrance, adding to its luxurious ambiance. Abbey House aims to provide unparalleled accommodation and a vibrant lifestyle to its residents.
Top Rated Home in Mittagong
One of the top homes in Mittagong according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at Abbey House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
I can’t speak highly enough of the wonderful care my mother receives at The Abbey nursing home in Mittagong. The care and compassion of the staff are second to none. Covid was a trying time for all and management and staff bent over backwards to see that families felt connected to their loved ones when face to face visits were restricted. When mum was ill, there was never any question when it came to compassionate visits. I love visiting mum each day, I am always made to feel so welcome. Thank you to management and staff for all your wonderful care and support for mum xxx.
My personnel experience at Abbey House has always been a good one, I have worked here since 2014 as a nurse assistant and i now have an Admin Role. Makes me sad to read negative reviews. We have not had better management team than we do right now. We have very caring staff from our kitchen, cleaners etc, nurses, RNs right through to our Management. I would bring any of my family members into the Abbey if ever i needed to. I also wouldn't want to work any where else. All our residents are happy well cared for and safe here at the Abbey
I have to say that the nursing staff and carers are very good, always attend to resident needs, but some of the front desk receptionists and the DON are not as concerned with the families of the resident, especially during this COVID-19 time. I recently took some things up to my father who was waiting at the door, I gave him the items which was only for 2 minutes and said hello then the doors closed the staff member said I have to make a booking, my father looked so upset and so was I. The families have to be considered in this trying time, a few more minutes would not have mattered.
I apologise for this late review, however I would like to thank the wonderful management and staff for their care and duty to my late Aunt. We had her transferred to Abbey house from another establishment that she was always complaining about. The transfer went ahead and so did Aunt, we could walk into the room and once again see the bright smiling face that had been lost at the previous village. Once again thank you for making her last period of life as happy as one could hope for, you are all angels to us
The most extraordinary care by the kindest, most compassionate staff anywhere. The Abbey is always spotlessly clean and the staff do everything in their power to provide wonderful outings and entertainment for the residents. Donna is just so compassionate and goes above and beyond in her care for the residents and their families. Very grateful that my mother is there.
$300,000 - $550,000 · 143 rooms · Concessional residents welcome
Premium Single Room | 1 | Ensuite | 20-27 sq mt plus 4 sq mt for the en-suite | |
Single Standard Room | 1 | Ensuite | 18 - 27 sq mt plus 4 sq mt for the en-suite | |
Deluxe Single Room | 1 | Ensuite | 18 - 27 sq mt plus4 sq mt for the en-suite | |
Shared Double Room | 2 | Ensuite | 20-27 meters plus 4 meters2 for the ensuite |
Types of staff employed
The average resident at Abbey House received 210 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 101% of their daily total care target of 207 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Abbey House?
Abbey House has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Abbey House?
Abbey House has 4 different types of rooms which range in price between $300,000 and $550,000 maximum refundable accomodation deposit.
Updated:12 April, 2024