ACH Group Highercombe Residential Services
Residential aged care at ACH Group Highercombe Residential Services in Hope Valley, South Australia
About the home
Highercombe is a two-storey residential aged care facility situated in Hope Valley, South Australia. It provides accommodation for 126 residents, offering 101 standard high and low care places, 15 extra service high care places, and 10 transitional care places. The facilities include air-conditioned common areas, a hairdressing salon, a clinic, a gymnasium, and a wellness/hydrotherapy room.
Outdoor amenities feature landscaped gardens with water features and seating areas. Various activities are available to residents, including exercise programs and social events. The facility also accommodates residents' pets upon assessment. Highercombe enjoys a serene location near the Adelaide Hills and Barossa Valley, around 18 kilometers from the Adelaide CBD.
- Gardens
- Onsite hairdresser
- Organised activities
- Pets allowed
- Transport
ACH Group Highercombe Residential Services Rating
Based on resident reviews and Government service audits.
3 Year AccreditationACH Group Highercombe Residential Services Reviews
Categories
The Residents Experience rating shows what current residents at ACH Group Highercombe Residential Services think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Quality aged care, well organized and loving , competent staff. Highly recommended.
No care for elderly with medical problems, staff what they have appear poorly trained food is good.
You hear horror stories but not coming from here. Great staff, great facilities and great operation. Communication is excellent - even during Covid
I placed my mother in Highercomb as she was living with Liver cancer and needed medical care I couldn't give her.. the staff in administration and on the ward were caring, empathic and totally understanding of mum's needs.. they looked after Mum so well.. I can't fault them on anything.. My Mother wasn't an easy person to please and she didn't want to go into residential care but just after a month Mum didn't want to be anywhere else .. Thank you to all the staff and volunteers who helped to look after Mum while in Highercombe
Lack of staff , are always making excuses. Inadequate care. Father fell over and he was left on floor as carer/nurse was busy and would come back ,mean while he is on floor ,and this is how your treated at end of life.
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
ACH Group Highercombe Residential Services supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at ACH Group Highercombe Residential Services on average received 204 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Aged Care & Housing Group Inc
- Is Commonwealth government subsidised
- ABN: 99437071895
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
Sirius Avenue Hope Valley 5090 SaQuestions
What is the ACQSC star rating of ACH Group Highercombe Residential Services?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at ACH Group Highercombe Residential Services?
ACH Group Highercombe Residential Services has 3 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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