Aegis Ellenvale is an aged care home situated in a rural setting overlooking Broadwater Lake, designed with an elegant environment. The facility includes five wings, each named after Alfred and Ellen's daughters. These wings contain single rooms equipped with air conditioning, fans, and large ensuite bathrooms.
Each wing features its own lounge and dining areas, along with access to extensive gardens and patio areas. Aegis Ellenvale offers a variety of amenities including a sensory therapy room, areas for activity and therapy, a hydrotherapy spa, library, hairdressing salon, home theatre, and an overnight suite for visiting families.
Additionally, the facility hosts a main dining room, a café in the foyer, and a private dining room that accommodates up to eight people. A virtual tour is available on their website.
Top Rated Home in Broadwater
One of the top homes in Broadwater according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Aegis Ellenvale think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
The cups are just over half full and if I had a restaurant that sent food out that looked like the photo, I'd be embarrassed. Also the pizza was ordered as light cheese, double pepperoni. And it's neither. Who DOESN'T like NOT getting what they paid for?🙄
I made an order through the app and got 2 wrong pizzas with an addition item missing. When I called, was very obvious manager didn’t want to deal with the problem or do his job. Even tried to give me credit on my account instead of fixing the mistake. When wrong/missing items were delivered later, one of the pizzas was still wrong. Hate to say it but this particular location really struggles to do there job.
We order pizza once a week and domino's is our go to. We make our order online, and the tracker let's us know when our order is ready. We usually go inside for pickup and have no problems. We have used car side pick up as well and it goes without a hitch. Pizza is always hot and delicious.
I must say that after my recent experiences with dominos from Montana to Florida. I placed this order with fear in my heart. That fear grew worse 45 minutes later. However when Craig, according to the app, pulled up I was handed to delicious pizzas with a story that’s all too familiar. Coworkers that no-call no-show.. To those coworkers I wish horrible things. To Craig and those that showed up I say great job and thank you. This pizza hit the spot. You’ve re ignited my fire for the brand.
I placed an order online and picked up in store. The staff were friendly and patient and the food was made fast. I used the online coupon which is two items for $5.99 each. I ordered a medium crunchy thin crust pizza with pepperoni and Italian sausage, and Pasta Primavera. I love the meat on the pizza, especially some pepperoni was crunchy too. It also has some spice on the pizza which I don’t know the name but surely it is the BBQ thing. The pasta has onions, tomatoes, spinach, and creamy Alfredo sauce. It looks like has very little pasta, but actually, there are a lot is hidden in the bottom. I love both items, and I will try a different one next time.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Aegis Ellenvale supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Aegis Ellenvale on average received 201 minutes of total daily care (112% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Aegis Ellenvale?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Aegis Ellenvale?
Aegis Ellenvale has 8 different types of rooms which range in price between $220,000 and $540,000 maximum refundable accommodation deposit.
Updated: 29 September 2024