Arcare Cheltenham Reviews, Photos & Availability | Caring Co
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Arcare Cheltenham

· 161A Centre Dandenong Road Cheltenham 3192 VIC

Residential aged care at Arcare Cheltenham in Cheltenham, Victoria

  • Permanent
  • Respite
  • Top Rated Home in Cheltenham

    One of the top homes in Cheltenham according to residents and Government service audits.

    8.6
    Overall Score
    202
    Staffing Minutes
    3 Year Accreditation

    Arcare Cheltenham Reviews

    8.4· Recommended by 100% residents

    Categories

    Staff8.2
    82%
    Home8.4
    84%
    Independence8.9
    89%
    Food7.2
    72%
    Kindness8.8
    88%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Arcare Cheltenham think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Susaern McGregor
    Susaern McGregor
     · 23/06/2022

    Mum moved into Arcare Cheltenham a year ago - and she is having an absolute ball. She's loving life and making the most of all the wonderful opportunities she is offered there. As a family member I've been consistently impressed with the quality of care in all areas including medical (Mum has quite a few complex medical needs), communication with families, meals etc... etc... All the staff are lovely and have helped Mum make it her true home. She is treated with great respect as an individual. It's been amazing to see them support and encourage all her creative interests. The care and approach is definitely very holistic with a focus upon overall well-being and quality of life.It's wonderful for my family to see Mum thrive there in so many different ways. Greatest thanks to Arcare Cheltenham.

    Peter Koutsoumbos
    Peter Koutsoumbos
     · 14/07/2021

    Hello I just wanted to thank all the staff at Arcare Cheltenham for all the care given to my father whilst he was there. To all the workers once again my gratitude, in particular to Mema, Ahmed and Nurse Upeka. I know my father was taken care of by some very good, professional and caring people who lets not forget have to work in sometimes difficult conditions. Thank You All

    Anthony Barca
    Anthony Barca
     · 14/04/2021

    Dear Dexter and staff, On behalf of our mum Felicia and her family we write to thank you and your team for ensuring our father Giuseppe is receiving all the appropriate care he needs. We know that all of you have experienced a most demanding 2020, but we can say with the utmost confidence that Arcare Cheltenham’s staff have handled themselves with the most professional standards of any care facility we know. The staff are always smiling ( even behind all that PPE) and never deny a request. You must take pride in walking into your workplace each day. Dad has begun to settle which makes mum and us know we made the right choice in Arcare. Congratulations and thank you. Giuseppe, Felicia and family Barca.

    Vanessa Beer
    Vanessa Beer
     · 15/01/2021

    Excellent staff and care.

    Scott Harding
    Scott Harding
     · 18/07/2019

    Too good

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Cheltenham supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    DeluxeSingle room + ensuite
    $120.53 Daily
    GrandeSingle room + ensuite
    $114.79 Daily
    PremiereSingle room + ensuite
    $126.27 Daily

    About the Staff

    202
    202 mins
    All Care Staff
    33 mins
    Registered Nurse

    Residents at Arcare Cheltenham on average received 202 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    161A Centre Dandenong Road Cheltenham 3192 VIC

    Questions

    What is the ACQSC star rating of Arcare Cheltenham?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Arcare Cheltenham?

    Arcare Cheltenham has 3 different types of rooms which range in price between $500,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024