Arcare Civic Manor Reviews, Photos & Availability | Caring Co
Australia > Victoria > Epping

Arcare Civic Manor

· 7 Civic Drive Epping 3076 VIC

Residential aged care at Arcare Civic Manor in Epping, Victoria

  • Permanent
  • Respite
  • About the home

    This aged care home features 120 single suites, each with a private ensuite. It provides permanent, respite, and dementia care with 24-hour nursing and palliative care services. The facility boasts a range of amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge rooms, a piano lounge, and manicured outdoor spaces.

    The staff prioritizes relationship-building supported by a Dedicated Staff Assignment program, which received a Better Practice Award in 2015. An extensive lifestyle program is available for residents, offering activities like bus outings, hobby groups, and guest speakers. Allied health services such as physiotherapy, podiatry, and dietary consultations are also provided. This home aims to deliver comfort and quality of life to its residents.

    • Onsite hairdresser
    • Gardens
    • Organised activities
    • Transport
    • Specialised allied health services

    Arcare Civic Manor Rating

    Based on resident reviews and Government service audits.

    8.9
    Overall Score
    201
    Staffing Minutes
    3 Year Accreditation

    Arcare Civic Manor Reviews

    8.4· Recommended by 67% residents

    Categories

    Staff8.8
    88%
    Home8.0
    80%
    Independence8.5
    85%
    Food6.7
    67%
    Kindness9.5
    95%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Arcare Civic Manor think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Samantha Gentile
    Samantha Gentile
     · 02/10/2022

    We went to see our Nonna Caterina today! How beautiful this nursing home is and all the elderly people looked so well cared for. The staff so friendly and nice. A wonderful nursing home for the aged!

    Lina Sartor
    Lina Sartor
     · 03/03/2021

    Arcare manor Epping five state age care facility My mum spent over a year at Arcare and all the management nurses carers and staff Made mum feel like it was here home the care love and professionalism went over and above our expectations rooms spacious and always sanitised Special care dementia unit where mum stayed last 5 months catered to mums everyday needs Special thank you to all and facility manager Janet who kept all the residents safe from COVID Thank you Lina sartor and family Please consider this facility

    Gareth Skinner
    Gareth Skinner
     · 19/02/2021

    Fantastic place. Thanks to staff who have been excellent through Covid and recently through the action have saved my dad's life.

    Steven Ware
    Steven Ware
     · 05/08/2018

    Absolutely the best!

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Civic Manor supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    DeluxeSingle room + ensuite
    $103.32 Daily
    PremiereSingle room + ensuite
    $113.65 Daily
    GrandeSingle room + ensuite
    $90.69 Daily

    About the Staff

    201
    201 mins
    All Care Staff
    40 mins
    Registered Nurse

    Residents at Arcare Civic Manor on average received 201 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    7 Civic Drive Epping 3076 VIC

    Questions

    What is the ACQSC star rating of Arcare Civic Manor?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Civic Manor?

    Arcare Civic Manor has 3 different types of rooms which range in price between $395,000 and $495,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024