This aged care home features 120 single suites, each with a private ensuite. It provides permanent, respite, and dementia care with 24-hour nursing and palliative care services. The facility boasts a range of amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge rooms, a piano lounge, and manicured outdoor spaces.
The staff prioritizes relationship-building supported by a Dedicated Staff Assignment program, which received a Better Practice Award in 2015. An extensive lifestyle program is available for residents, offering activities like bus outings, hobby groups, and guest speakers. Allied health services such as physiotherapy, podiatry, and dietary consultations are also provided. This home aims to deliver comfort and quality of life to its residents.
Arcare Civic Manor Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Arcare Civic Manor think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
We went to see our Nonna Caterina today! How beautiful this nursing home is and all the elderly people looked so well cared for. The staff so friendly and nice. A wonderful nursing home for the aged!
Arcare manor Epping five state age care facility My mum spent over a year at Arcare and all the management nurses carers and staff Made mum feel like it was here home the care love and professionalism went over and above our expectations rooms spacious and always sanitised Special care dementia unit where mum stayed last 5 months catered to mums everyday needs Special thank you to all and facility manager Janet who kept all the residents safe from COVID Thank you Lina sartor and family Please consider this facility
Fantastic place. Thanks to staff who have been excellent through Covid and recently through the action have saved my dad's life.
Absolutely the best!
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare Civic Manor supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Arcare Civic Manor on average received 201 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Arcare Civic Manor?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare Civic Manor?
Arcare Civic Manor has 3 different types of rooms which range in price between $395,000 and $495,000 maximum refundable accommodation deposit.
Updated: 16 November 2024