Arcare Eight Mile Plains Reviews, Photos & Availability | Caring Co
Australia > Queensland

Arcare Eight Mile Plains

· 549 Warrigal Road Eight Mile Plains 4113 QLD

Residential aged care at Arcare Eight Mile Plains in Eight Mile Plains, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    The aged care home offers 119 private suites, each equipped with an ensuite, catering to seniors seeking comfort and luxury. The facility includes a range of amenities including a boutique cafe, hair salon, movie theatre which doubles as a worship space, a private dining room, and well-maintained courtyards and gardens. On-site culinary teams prepare fresh, delicious meals served in cozy dining and lounge areas.

    Various activities are available to residents, from bus outings and hobby groups to lectures by guest speakers, facilitated by a comprehensive lifestyle program. The home provides both permanent and dementia care, with 24-hour nursing support, palliative care, and allied health services like physiotherapy, podiatry, and dietary planning. A relationship-focused approach enhances the interaction between staff, residents, and their families, supported by a Dedicated Staff Assignment system to ensure consistent care.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Eight Mile Plains

    One of the top homes in Eight Mile Plains according to residents and Government service audits.

    9.2
    Overall Score
    220
    Staffing Minutes
    3 Year Accreditation

    Arcare Eight Mile Plains Reviews

    9.4· Recommended by 100% residents

    Categories

    Staff9.4
    94%
    Home9.3
    93%
    Independence9.8
    98%
    Food8.5
    85%
    Kindness9.3
    93%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Arcare Eight Mile Plains think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    ML U
    ML U
     · 28/04/2018

    Absolutely nowhere near the 5 star service they claim. - Serving cold food to the residents who wait for the second food service! - Unhealthy food for elderly that should be given nourishing food. - Food is beyond tasteless! - Staff complain about moving residents around the facility for leisure activities despite it being part of their role. - Staff tell residents not to bother speaking up to make a complaint as it ‘won’t do them any good’! - Staff that shouldn’t be in a carers role that treat residents like they are numbers, and management saying they can’t do anything about it. DON’T send your loved ones here! Appalling!

    Bill McCormack
    Bill McCormack
     · 18/11/2017

    My mum was 93 when she passed away on 4th Nov. Last 3 years she was in care in this facility. Awesome care and attention with not a single complaint from anyone in our family during this time. Highly recommend.

    michelle maia
    michelle maia
     · 11/09/2017

    Beautiful facility! Could not fault it with even working there for 5 years!!!

    Margaret Ciuzelis
    Margaret Ciuzelis
     · 29/06/2017

    Wouldn't even give them one star but had no option. Appalling facility and appalling management.The way they treat the residents is disgusting. This place should be closed down.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Eight Mile Plains supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Double Suite (Single Occupancy)Shared room + shared bathroom
    $138.41 Daily
    Premiere PlusSingle room + ensuite
    $144.18 Daily
    PremiereSingle room + ensuite
    $132.64 Daily
    Double Suite (Double Occupancy)Shared room + ensuite
    $69.21 Daily
    DeluxeSingle room + ensuite
    $130.34 Daily

    About the Staff

    220
    220 mins
    All Care Staff
    43 mins
    Registered Nurse

    Residents at Arcare Eight Mile Plains on average received 220 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by K & M Healthcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 13064218622

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    549 Warrigal Road Eight Mile Plains 4113 QLD

    Questions

    What is the ACQSC star rating of Arcare Eight Mile Plains?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Arcare Eight Mile Plains?

    Arcare Eight Mile Plains has 5 different types of rooms which range in price between $300,000 and $625,000 maximum refundable accommodation deposit.

    Updated: 8 February 2025