Arcare Eight Mile Plains Reviews, Photos & Availability | Caring Co
Australia > Queensland

Arcare Eight Mile Plains

· 549 Warrigal Road Eight Mile Plains 4113 QLD

Residential aged care at Arcare Eight Mile Plains in Eight Mile Plains, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    The aged care home offers 119 private suites, each equipped with an ensuite, catering to seniors seeking comfort and luxury. The facility includes a range of amenities including a boutique cafe, hair salon, movie theatre which doubles as a worship space, a private dining room, and well-maintained courtyards and gardens. On-site culinary teams prepare fresh, delicious meals served in cozy dining and lounge areas.

    Various activities are available to residents, from bus outings and hobby groups to lectures by guest speakers, facilitated by a comprehensive lifestyle program. The home provides both permanent and dementia care, with 24-hour nursing support, palliative care, and allied health services like physiotherapy, podiatry, and dietary planning. A relationship-focused approach enhances the interaction between staff, residents, and their families, supported by a Dedicated Staff Assignment system to ensure consistent care.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Eight Mile Plains

    One of the top homes in Eight Mile Plains according to residents and Government service audits.

    8.9
    Overall Score
    207
    Staffing Minutes
    3 Year Accreditation

    Arcare Eight Mile Plains Reviews

    8.5· Recommended by 92% residents

    Categories

    Staff8.4
    84%
    Home8.3
    83%
    Independence8.9
    89%
    Food7.7
    77%
    Kindness9.0
    90%
    Safety8.7
    87%

    The Residents Experience rating shows what current residents at Arcare Eight Mile Plains think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    ML U
    ML U
     · 28/04/2018

    Absolutely nowhere near the 5 star service they claim. - Serving cold food to the residents who wait for the second food service! - Unhealthy food for elderly that should be given nourishing food. - Food is beyond tasteless! - Staff complain about moving residents around the facility for leisure activities despite it being part of their role. - Staff tell residents not to bother speaking up to make a complaint as it ‘won’t do them any good’! - Staff that shouldn’t be in a carers role that treat residents like they are numbers, and management saying they can’t do anything about it. DON’T send your loved ones here! Appalling!

    Bill McCormack
    Bill McCormack
     · 18/11/2017

    My mum was 93 when she passed away on 4th Nov. Last 3 years she was in care in this facility. Awesome care and attention with not a single complaint from anyone in our family during this time. Highly recommend.

    michelle maia
    michelle maia
     · 11/09/2017

    Beautiful facility! Could not fault it with even working there for 5 years!!!

    Margaret Ciuzelis
    Margaret Ciuzelis
     · 29/06/2017

    Wouldn't even give them one star but had no option. Appalling facility and appalling management.The way they treat the residents is disgusting. This place should be closed down.

    Rooms & Pricing

    $275,000 - $550,000 · 119 rooms · Concessional residents welcome

    Premiere1Ensuite22sqm to 25sqm
    Deluxe1Ensuite18sqm to 22sqm
    Deluxe1Ensuite19sqm to 20sqm
    Grande1Ensuite18sqm to 22sqm
    Premiere1Ensuite22sqm to 25sqm
    Double Suite (Single Occupancy)2Shared33sqm
    Double Suite (Double Occupancy)2Ensuite33 sqm

    About the Staff

    207
    207 mins
    All Care Staff
    38 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Eight Mile Plains received 207 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 102% of their daily total care target of 202 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by K & M Healthcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 13064218622

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    549 Warrigal Road Eight Mile Plains 4113 QLD

    Questions

    What is the ACQSC star rating of Arcare Eight Mile Plains?

    Arcare Eight Mile Plains has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Eight Mile Plains?

    Arcare Eight Mile Plains has 7 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.

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