Residential aged care at Arcare Hope Island in Hope Island, Queensland
About the home
Built in 2013, this luxurious aged care home offers single suites with private ensuite bathrooms. It features amenities including wireless internet, an alfresco cafe, hair salon, gift shop, movie theatre/worship room, piano lounge, and manicured outdoor spaces. On-site prepared meals are served in multiple dining areas.
The facility provides permanent, dementia-specific, and palliative care with 24-hour nursing support and a nurse call system. It includes a bus for resident excursions. Recognized for its care model, the home received a Better Practice Award in 2015 for its Dedicated Staff Assignment program, which fosters strong relationships among residents, families, and staff.
Residents enjoy an extensive lifestyle program with outings, hobby groups, and guest speakers. Furthermore, allied health services like physiotherapy, podiatry, and dietitian consultations are available.
- Onsite hairdresser
- Outdoor courtyard
- Gardens
- Specialised allied health services
- Organised activities
- Transport
Arcare Hope Island Rating
Based on resident reviews and Government service audits.
3 Year AccreditationArcare Hope Island Reviews
Categories
The Residents Experience rating shows what current residents at Arcare Hope Island think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Nice location and the building is well maintained. Food provided is very good. I have to say that the facility is extremely understaffed. Care staff are regularly unavailable due to them having to go an also prepare the food. Front reception not always attended as they are also expected to do other tasks. Shame to see in this day and age. I not only feel for the residents but also the staff having to juggle many roles.
For Mum to settle in so quickly and so well is testament to the 'above and beyond' level of care, support and friendship. We cannot thank you enough! The dreaded realisation that permanent care was needed has turned out to be a blessing and Mum's health has improved immensely and she is happy.
First class!
Our mum moved in here last June after she lost Dad a few years before. She is now so happy and busy - its just wonderful to see her like that. The food is fabulous and the staff are awesome, kind and caring. There is always so much for her to do - from sailing to Zumba! She is no longer lonely and feels like she belongs somewhere special. We are all welcome to join in with so much there and can take her out anytime - nothing is too much trouble. We no longer worry about her being alone.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare Hope Island supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Arcare Hope Island on average received 193 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Hope Island Care Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 18123784494
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
10 Halcyon Way Hope Island 4212 QLDQuestions
What is the ACQSC star rating of Arcare Hope Island?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare Hope Island?
Arcare Hope Island has 4 different types of rooms which range in price between $475,000 and $750,000 maximum refundable accommodation deposit.
Updated: 16 November 2024
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