Arcare Malvern East Reviews, Photos & Availability | Caring Co
Australia > Victoria > Malvern

Arcare Malvern East

· 1997-2005 Malvern Road Malvern East 3145 VIC

Residential aged care at Arcare Malvern East in Malvern, Victoria

  • Permanent
  • Respite
  • About the home

    The aged care home provides a luxurious setting with antique furnishings and a private sunny courtyard. It offers a comprehensive lifestyle program, fostering social interaction and activities for residents. Safety and well-being are prioritized with a 24-hour nurse call system and extensive care services, including nursing and palliative support.

    Residents have access to various care options such as permanent, respite, and sensitive care. The facility includes 5-star amenities like a café and hair salon. An innovative relationship-focused care approach by Arcare enhances resident satisfaction. A bus is also available for outings, enabling residents to explore beyond the home. Overall, the home offers a supportive and quality environment for elderly care.

    • Outdoor courtyard
    • Onsite hairdresser
    • Gardens
    • Organised activities
    • Transport

    Arcare Malvern East Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    210
    Staffing Minutes
    3 Year Accreditation

    Arcare Malvern East Reviews

    8.4· Recommended by 80% residents

    Categories

    Staff8.2
    82%
    Home8.7
    87%
    Independence8.5
    85%
    Food7.7
    77%
    Kindness8.8
    88%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Arcare Malvern East think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Dhvani S
    Dhvani S
     · 01/10/2022

    "A place to feel at home away from your home" is how the residents at Arcare Malvern East describe their experience. Working here is a heartwarming experience. To look after the elderly, to be able to address their needs, to make them feel comfy, happy and vibrant is the main motto of the Nursing and Care-team. The facility manager Hassan and GSM Sean make it a point to address the concerns of the residents as well as help the staff in providing the best care possible. Undoubtedly one of the best Aged Care Facilities to look after the elderly!!! #Bestagedcare#Greatfacilities#No1Team.

    Allan Kirk
    Allan Kirk
     · 19/09/2022

    The management and staff of Arcare Malvern East set the standard when it comes to the care of our elders, the staff treat the residents and each other with respect and dignity, Arcare Malvern East deserves their 5 star rating and I would not hesitate to recommend them.

    Kirsten Jensen
    Kirsten Jensen
     · 07/11/2021

    Mums been happy so far, luxurious apartments and interior, looked after as promised.

    Ian Bisas
    Ian Bisas
     · 30/10/2019

    Staff and care was excellent.

    Fiona Brooks
    Fiona Brooks
     · 06/03/2019

    My Dad loves Arcare Malvern East. The staff treat him in a truly caring manner, which is the most important thing for us. I was very concerned how he'd cope once Mum passed away but he's managed better than I ever expected.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Malvern East supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Premiere PlusSingle room + ensuite
    $309.95 Daily
    GrandeSingle room + ensuite
    $195.15 Daily
    DeluxeSingle room + ensuite
    $218.11 Daily
    PremiereSingle room + ensuite
    $286.99 Daily
    ClassicSingle room + ensuite
    $149.23 Daily

    About the Staff

    210
    210 mins
    All Care Staff
    41 mins
    Registered Nurse

    Residents at Arcare Malvern East on average received 210 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    1997-2005 Malvern Road Malvern East 3145 VIC

    Questions

    What is the ACQSC star rating of Arcare Malvern East?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Malvern East?

    Arcare Malvern East has 5 different types of rooms which range in price between $650,000 and $1,350,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024