This aged care home completed major renovations in July 2015, evolving into a facility with 136 single suites, the majority having private ensuites. It features 5-star hotel amenities such as a boutique cafe, hairdressing salon, movie theatre/worship room, private dining room, and well-kept courtyards and gardens.
The home offers permanent and sensitive (dementia) care, including 24-hour nursing and palliative care. It adheres to a relationship-focused approach, emphasizing strong relationships between residents, family, and staff. Its Dedicated Staff Assignment program, which ensures employees work with the same residents daily, received a Better Practice Award in 2015.
Residents benefit from an extensive lifestyle program and allied health services like physiotherapy, podiatry, and dietary consultations available on-site.
Arcare North Lakes Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Arcare North Lakes think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare North Lakes supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Arcare North Lakes on average received 211 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Arcare North Lakes?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare North Lakes?
Arcare North Lakes has 5 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accommodation deposit.
Updated: 16 November 2024