Built in June 2017, this luxurious aged care home provides single suites and private dining with 5-star hotel amenities including a café, hair salon, gift shop, and a dual-purpose movie theatre and worship room.
The facility uses a Dedicated Staff Assignment approach to enhance relationship-building among residents, staff, and families. It offers 24-hour nursing and palliative care, alongside an extensive lifestyle program that features bus outings, hobby groups, and guest speakers.
Residents also benefit from allied health services like physiotherapy, podiatry, and nutritional support from dietitians. The facility is surrounded by manicured gardens, and meals are freshly prepared on-site by professional chefs. Additional features include a 24-hour nurse call system and specialised dementia accommodation.
Arcare North Shore Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Arcare North Shore think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
My Dad George has just been admitted to this wonderful aged care facility . The nurses and assistants were so caring and patient . The reception staff in the lead up to his admission were always extremely helpful and a special mention to Alwyn in Brisbane for her patience and time spent organising and answering my never ending questions while waiting for his move . Thank you
Refuses to pay their workers a decent wage. Retail employees earn more. Relies on agency workers to staff their facility however wants to get rid of them too because they cost too much. Fancy looking facility but lacks the appropriate management and staff to run and care for residents safely.
I recently lost my best friend, my mother. My brother and I were always dubious of aged care facilities due to the fear passed on to us from Mum. She never wanted to be in one, we never wanted to admit her to one. Alas, she was diagnosed with dementia and it became inevitable. From the very first day the staff at Arcare Northshore showed the utmost patience and respect for Mum. An awkward and unwanted situation made more tolerable by the fact we felt Mum was safe. She was cared for with the kind of empathy her own family would show. She was provided with a level of dignity that others may never know. My brother and I cannot express how grateful we are that we were blessed to have such professional and caring staff watch over Mum until her very last breath. God bless you all.
Our dad Ernie Dyer was here and it was the best care we could of asked for. We would like to thank you all. We would highly recommend to anyone who needs a home for their loved one. Special mention to Margaret - you are simply the best.
Amazing staff and facility who go far beyond to ensure family members are cared for in a dignified and efficient manner
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare North Shore supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Arcare North Shore on average received 217 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Arcare North Shore?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare North Shore?
Arcare North Shore has 2 different types of rooms which range in price between $500,000 and $550,000 maximum refundable accommodation deposit.
Updated: 15 February 2025