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Arcare Reservoir

· 2 Gremel Road Reservoir 3073 VIC

Residential aged care at Arcare Reservoir in Reservoir, Victoria

  • Permanent
  • Respite
  • About our home

    The aged care home provides a variety of amenities including a hairdressing salon, multi-purpose and television rooms, dining area, courtyard, garden, and deck with views of adjacent parkland. It features 70 single suites, each with a private ensuite, catering to both permanent and respite care. Upgraded in July 2016, the facility mimics a 5-star hotel environment and offers comprehensive services such as freshly prepared meals, a bus for outings, and 24-hour nursing and palliative care.

    A Dedicated Staff Assignment program ensures personalized care by familiar staff members, while a robust lifestyle program includes bus outings, hobby groups, and guest speakers. Allied health services available include physiotherapy, podiatry, and nutrition counseling. Safety is prioritized with a 24-hour nurse call system.

    • Onsite hairdresser
    • Outdoor courtyard
    • Gardens
    • Transport
    • Organised activities
    • Specialised allied health services

    Arcare Reservoir Rating

    Based on resident reviews and Government service audits.

    8.7
    Overall Score
    209
    Staffing Minutes
    3 Year Accreditation

    Arcare Reservoir Reviews

    8.2· Recommended by 73% residents

    Categories

    Staff7.8
    78%
    Home8.2
    82%
    Independence9.3
    93%
    Food7.2
    72%
    Kindness8.0
    80%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Arcare Reservoir think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Reservoir supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    DeluxeSingle room + ensuite
    $120.53 Daily
    GrandeSingle room + ensuite
    $113.65 Daily
    PremiereSingle room + ensuite
    $126.27 Daily

    About the Staff

    209
    209 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Arcare Reservoir on average received 209 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    2 Gremel Road Reservoir 3073 VIC

    Questions

    What is the ACQSC star rating of Arcare Reservoir?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Reservoir?

    Arcare Reservoir has 3 different types of rooms which range in price between $495,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 7 December 2024