This aged care home features a range of amenities akin to a 5-star hotel, including an alfresco cafe, a hair salon, an activity room, a movie/theatre worship room, dining and lounge areas, as well as manicured courtyards and gardens. It offers 120 single suites, each with a private ensuite.
Catering to various needs, the home provides fresh on-site meals, a 24-hour nurse call system, permanent and dementia care, along with 24-hour nursing and palliative care. A private dining room is also available for residents.
The home supports a relationship-focused approach, emphasizing strong bonds among residents, family, and staff. It includes a lifestyle program with activities such as bus outings and hobby groups. Residents have access to allied health services including physiotherapy, podiatry, and dietary services. In 2015, the facility received a government award for its Dedicated Staff Assignment program.
Arcare Sydenham Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Arcare Sydenham think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
I have been apart of the Arcare Sydenham Family for almost 2 years, the wonderful Management/Team always will welcome you with a warm hearted smile and a caring nature like no other. During the troublesome covid period all staff jumped into action and worked tirelessly to help prevent the spread throughout the facility and what an amazing job each and everyone of them did. Thank you to all staff for being such an outstanding team.
My father has dementia and requires high level care. When my mother passed away we were unable to care for our dad and began the search for a care facility where he would be safe, happy and treated with respect. When we walked through the doors at Arcare in Sydenham we knew right away that this was the place for dad. Dad has been living at Arcare now for over 18 months and has flourished. He is happy and well looked after. The lifestyle team actively engage dad in weekly activities which has been great for his well-being. We no longer have to worry because we know dad is happy and doing well. Communication from management has been great and questions are always answered. Thank you to the team at Arcare Sydenham.
My transition to Arcare Sydenham has been absolutely seemless. I think we all worry about what living in Aged Care will be however after living independently it is a pleasure to live within the Arcare Sydenham family. The management, lifestyle, dedicated / personal care workers, nurses, catering and miscellaneous workers have all been caring and supportive of my needs and welfare. Also with support, I have been able to continue my craft hobbies which gives me so much pleasure. I thank you all and is so appreciated.
My dad was in Arcare Sydenham dementia ward 3 years ago and was cared for extremely well by staff. Our concerns were always taken seriously and met by staff. This year Mum is a resident there although in a different area. The staff that attend to mums needs are amazing, very helpful and caring and always bring a smile to mums face. The Centre is very clean and welcoming. I've found all staff at Arcare from management, careers ,laundry ,café, & maintenance are friendly and have always assisted us promptly when needed. Thank you Arcare for taking care of my parents, I am truly grateful. Josie.
My father has been at the facility for about 2 years now, and my family are really happy with the choice that he made by coming to Arcare Sydenham. The staff that attend to my father are very friendly and I love it when I walk into the facility, as the staff at the front always make sure that myself and my family are always greeted with beautiful smiles and conversation checking in on how we all are. Couldn't ask for a better place as it just feels like home. Thankyou so much Pat and Alicia for all that you do
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Arcare Sydenham supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Arcare Sydenham on average received 207 minutes of total daily care (95% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Arcare Sydenham?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare Sydenham?
Arcare Sydenham has 3 different types of rooms which range in price between $395,000 and $550,000 maximum refundable accommodation deposit.
Updated: 16 November 2024