Baptcare Hedley Sutton Community Reviews, Photos & Availability | Caring Co
Australia > Victoria > Camberwell

Baptcare Hedley Sutton Community

· 19 Canterbury Road Camberwell 3124 VIC

Residential aged care at Baptcare Hedley Sutton Community in Camberwell, Victoria

  • Permanent
  • Respite
  • About the home

    Hedley Sutton is a modern, two-storey aged care home featuring spacious, well-furnished common areas both indoors and outdoors, designed for both quiet and lively interactions. The layout ensures ease of movement and accessibility to these communal spaces from any room or level.

    The facility includes landscaped courtyards like a sculpture garden, a BBQ area with a gazebo, and raised garden beds. Hedley Sutton offers a range of lifestyle programs and a Chaplaincy program for spiritual support. All meals are prepared on-site, with dietary oversight by dieticians.

    Staff-to-resident ratios are 1:5 in the morning, 1:9 in the evening, and 1:15 overnight, reflecting a strong commitment to care quality. The home is conveniently located near shops, services, and transport.

    • Nearby shops
    • Transport
    • Outdoor courtyard
    • Gardens
    • Onsite chapel
    • Onsite hairdresser

    Baptcare Hedley Sutton Community Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    192
    Staffing Minutes
    3 Year Accreditation

    Baptcare Hedley Sutton Community Reviews

    7.7· Recommended by 80% residents

    Categories

    Staff7.6
    76%
    Home7.9
    79%
    Independence7.8
    78%
    Food5.8
    58%
    Kindness8.0
    80%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Baptcare Hedley Sutton Community think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Baptcare Hedley Sutton Community supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    BanksiaSingle room + ensuite
    $177.93 Daily
    WattleSingle room + ensuite
    $189.41 Daily
    HuonSingle room + ensuite
    $213.52 Daily
    Eucalypt RoomSingle room + ensuite
    $225.00 Daily

    About the Staff

    192
    192 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Baptcare Hedley Sutton Community on average received 192 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Baptcare Ltd
    • Is Commonwealth government subsidised
    • ABN: 12069130463

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    19 Canterbury Road Camberwell 3124 VIC

    Questions

    What is the ACQSC star rating of Baptcare Hedley Sutton Community?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Baptcare Hedley Sutton Community?

    Baptcare Hedley Sutton Community has 4 different types of rooms which range in price between $775,000 and $980,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024