BaptistCare Shalom Centre (Baptist Care) Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Macquarie Park

BaptistCare Shalom Centre (Baptist Care)

· 159-165 Balaclava Road Macquarie Park 2113 NSW

Residential aged care at BaptistCare Shalom Centre (Baptist Care) in Macquarie Park, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Shalom Centre is an aged care home accommodating 30 residents, featuring communal dining and activity spaces, as well as personalized areas. Its facilities include an outdoor verandah, a Palliative Care room with private amenities, and an array of on-site services such as a hairdresser, library, medical specialists, and a chapel with regular services. Residents can also enjoy Foxtel in their rooms.

    The centre emphasizes individualized care with skilled staff and offers additional comforts like a landscaped garden and a courtyard cafe. A chaplain is available for pastoral care, ensuring a holistic approach to resident welfare.

    • Gardens
    • Onsite hairdresser
    • Specialised allied health services
    • Onsite chapel
    • Organised activities

    BaptistCare Shalom Centre (Baptist Care) Rating

    Based on resident reviews and Government service audits.

    8.1
    Overall Score
    190
    Staffing Minutes
    1 Year Accreditation

    BaptistCare Shalom Centre (Baptist Care) Reviews

    8.4· Recommended by 87% residents

    Categories

    Staff8.6
    86%
    Home7.8
    78%
    Independence8.9
    89%
    Food6.1
    61%
    Kindness9.5
    95%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at BaptistCare Shalom Centre (Baptist Care) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    S. Pakhrin
    S. Pakhrin
     · 03/02/2021

    They have the RN named Gita ..She is extremely rude and unprofessional . She often discriminate worker based on nationality.

    Phil Dyball
    Phil Dyball
     · 02/02/2021

    My Mum was in Denistone Ward only for a short time before succumbing to dementia. During the time she was there the nurses and carers were fantastic. They treated my Mum like family and were so caring and respectful to her. There was nothing they would not do for her. This was comforting to know with the sudden COVID lock downs occurring. The staff were all very pleasant and happy. There were great communicators and would regularly update family members with my Mum's condition. The facility was always spotlessly clean with plenty of space in the rooms and internal/external common areas. I highly recommend Shalom!

    Andrew D
    Andrew D
     · 23/10/2020

    Staff are always friendly, nursing care is good from what i see. Always clean and doesn't smell at all. Good little coffee shop. Residents that I've seen are happy.

    Zara May
    Zara May
     · 20/11/2019

    Very poor environment. Great facilities but management have a bit of attitude and carers seem to all be miserable. I would never send my family here. I feel really sorry for the residents.

    Rooms & Pricing

    $395,000 - $730,000 · 123 rooms · Concessional residents welcome

    Category 12Shared30m2
    Category 3 - Secure1Ensuite30m2
    Category 4- ESS DSU1Ensuite30
    Category 2 - Secure2Shared30m2
    Category 1A2Shared30m2
    Category 5 - ESS General1Ensuite30m2
    Category 12Ensuite30
    Category 1B1Ensuite30
    Category 41Ensuite32

    About the Staff

    190
    190 mins
    All Care Staff
    40 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Lifestyle and Recreation

    The average resident at BaptistCare Shalom Centre (Baptist Care) received 190 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 86% of their daily total care target of 221 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by BaptistCare NSW & ACT
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 90000049525

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    159-165 Balaclava Road Macquarie Park 2113 NSW

    Questions

    What is the ACQSC star rating of BaptistCare Shalom Centre (Baptist Care)?

    BaptistCare Shalom Centre (Baptist Care) has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at BaptistCare Shalom Centre (Baptist Care)?

    BaptistCare Shalom Centre (Baptist Care) has 9 different types of rooms which range in price between $395,000 and $730,000 maximum refundable accomodation deposit.

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