Bella Vista Gardens is a modern aged care residence situated in a quiet neighborhood. It features exceptional architecture, landscaped grounds, and various amenities including a hair & beauty salon, hydrotherapy pool, consultation suite, and gym. The facility offers high-quality furnishings and individualized care, focusing on 24-hour nursing, dementia care, palliative care, and respite services. Residents enjoy fresh a-la-carte meals prepared by an Executive Chef and can participate in enriching activities and community involvement. Bella Vista Gardens overlooks the Castle Hill Country Club golf course, adding to the serenity and appeal of the location.
Bella Vista Gardens Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Bella Vista Gardens think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Very up market facility for the aged Well kept & staff hospitable
Doctor and hospital instructions were for mum to be fed 4 times a day yet she regularly only gets fed twice because staff "forget". What are these extra service fees for when you're not even providing the bare minimum. And if you complain they refuse you entry into the building. Do not go here if you have any other choice.
Looks are deceiving. A pretty facade hides the devil in the detail. All show - No go. No responses to correspondence in writing unless a query or praise. Staff deserve medals for valour but instead get burn-out and leave. Mgmt are under duress and financial restrictions that promote obligation, compliance but not care. Underskilled, understaffed and overburdened. The cost is to your loved one's welfare. Look, observe, monitor.
If you care about your loved one then don't bring them here, i was told that my mother was terminal by the doctor in September 2020 and i came to spend every day with her then decided to move mum to QLD as she was ok but the old lady manager was rude and tells lies just to try to save the $950k bed they only care about the money so i hope they all end up in a similar place when they are old so the can reflect on there actions and lies they have given to others Mum is still alive and loving her new home in QLD at thew age of 97 and is living in a proper aged care facility. Shame on you Bella Vista Management
My mum is currently on 3 weeks' respite care at Bella Vista. I have to say that Bella Vista Gardens is the nicest facility I have ever seen. It looks just like a 5 star hotel. The staff are all very caring and super friendly. The grounds are immaculately landscaped and the rooms are very comfortable and beautifully appointed. There's even Foxtel! There are regular and varied activities for the residents to enjoy, including regular trips on the bus. The food is top class and there's lots of variety. There are also numerous lounge areas which are very comfortable and quiet for residents and their guests. My mum can be very fussy, but she has just loved her time here and getting to know some of the permanent residents. All in all, Bella Vista Gardens is a beautiful facility which cannot be faulted.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Bella Vista Gardens supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Bella Vista Gardens on average received 216 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Bella Vista Gardens?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Bella Vista Gardens?
Bella Vista Gardens has 9 different types of rooms which range in price between $375,000 and $1,743,011 maximum refundable accommodation deposit.
Updated: 16 November 2024