Benetas St Laurence Court Kangaroo Flat is an established aged care facility located on over a hectare of land, featuring bright, open-plan rooms. The facility includes six wings, each containing sitting and dining areas that open to spacious outdoor spaces suitable for walks and activities.
The home supports individuals with varying levels of care needs, including those with dementia, employing a community-based environment to foster a sense of belonging. In 2006, the home became part of Benetas, marking its first regional residential venture and emphasizing its commitment to quality care.
Top Rated Home in Kangaroo Flat
One of the top homes in Kangaroo Flat according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at Benetas St Laurence Court Kangaroo Flat think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
when my mum stayed at kangaroo flat she enjoyed her stay and staff and residents welcomed her . Staff were lovely and meals were great; when mum is ready for permanent care she would come back and recommend kangaroo flat
I can't begin to tell you how bad this place is and if you are thinking of putting a loved one there don't -the incompetence and negligence of the management is astonishing. Mum was left in bed all day at times Mum was neglected medicaly and rather then being attended was left to her own devices to suffer. Phones were not working for days and the centre was uncontactable. Staff were confused and did not know what was going on as they did not communicate with each other. And much more -and when mum passed on they didn't even have the decency to offer condolences or even flowers at her funeral I can only tell you this place is the pits and though it looks ok at first looks underneath it has a culture of incompetentance and negligence And don't bother contacting their head office either as there only purpose is to cover it all up
Visited twice over the weekend. Reception unattended both days. No security. Anyone can walk in off the street unchallenged. Rang bell at reception desk, no response. A bloke in the entry area needed help with getting his foot back on the footrest of his wheelchair. He'd wet himself and it was half dried already. Rang bell again after 5 minutes, took 3 minutes to get a response. Staff are professional and friendly in spite of not having time to scratch themselves since they are each doing the work of three people. Very poor. Will be providing feedback to the AACQA.
Thanks Angela and other staff there for you kind help. Jennifer was very pleased with your comforting help with her mother Patricia Johnson. We are looking forward to the time when we can see her again in perfect health and happiness when this earth is cleaned up and a Paradise
Friendly staff providing great care and comfort to all residents. Wonderful meals cooked always.
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Benetas St Laurence Court Kangaroo Flat supports eligible government funded residents with subsidised fees.
Residents at Benetas St Laurence Court Kangaroo Flat on average received 239 minutes of total daily care (119% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Benetas St Laurence Court Kangaroo Flat?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Benetas St Laurence Court Kangaroo Flat?
Benetas St Laurence Court Kangaroo Flat has 1 different types of rooms which range in price between $350,000 and $350,000 maximum refundable accommodation deposit.
Updated: 29 September 2024