Berkeley Vale Care Community Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Berkeley Vale Care Community

· 8 Lorraine Avenue Berkeley Vale 2261 NSW

Residential aged care at Berkeley Vale Care Community in Berkeley Vale, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Berkeley Vale Care Community is located on the Central Coast and offers a wide range of amenities aimed at providing comfort and a sense of family among its residents. The facility features easy-access rooms, an activities room, a courtyard, and garden areas that allow for socialization and outdoor enjoyment. The care model emphasizes companionship with options for resident pets and includes comprehensive dementia care and medical services such as podiatry, physiotherapy, and pain management.

    Residents can enjoy freshly cooked, dietician-approved meals and a variety of social activities including pet therapy, singalongs, and gardening. The community is conveniently situated near Berkeley Vale Private Hospital and within a short distance of Westfield Tuggerah shopping center.

    • Gardens
    • Nearby shops
    • Outdoor courtyard
    • Pets allowed
    • Specialised allied health services
    • Organised activities
    • Near to beach

    Top Rated Home in Berkeley Vale

    One of the top homes in Berkeley Vale according to residents and Government service audits.

    8.6
    Overall Score
    168
    Staffing Minutes
    3 Year Accreditation

    Berkeley Vale Care Community Reviews

    7.6· Recommended by 68% residents

    Categories

    Staff7.9
    79%
    Home7.0
    70%
    Independence8.5
    85%
    Food6.0
    60%
    Kindness8.7
    87%
    Safety8.3
    83%

    The Residents Experience rating shows what current residents at Berkeley Vale Care Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Donna Towner
    Donna Towner
     · 13/03/2023

    Both of my parents, with varying stages of dementia, are in Berkeley Vale Care Community. All the staff are amazing and treat them as they are part of their family. They are very accommodating with my parents needs and nothing is too much trouble for them. I would highly recommend them to anyone who needs the extra care for their family members who need care.

    Kym Bell
    Kym Bell
     · 17/08/2022

    I would not recommend to anyone. Used this for respite as relative was recovering from operation. Our experience was terrible. Duty of care disgraceful. Follow up action -nil Other peoples medications used and out date for my relative. The list of negatives is endless. Nothing positive about this place. Our elderly citizens deserve to be treated with dignify and respect. Shame on the management Please look at other alternatives. Don’t be fooled by first contact and how friendly they appear. Once your in it all changes. And this was just for 6 weeks respite. My relative was deeply affected emotionally by this place.

    Alana Weeks
    Alana Weeks
     · 14/04/2021

    Tracey and Kristy have made the transition so easy and comfortable for not only mum but also my family. All the nursing staff have been amazing and caring mum has a better quality of life since being at Opal.

    Merelyn Eddy
    Merelyn Eddy
     · 17/03/2021

    My cousin was recently admitted and we cannot fault the competent and compassionate care shown to all of us, the admin team - namely Tracey and Christie for their ever present courtesy and care. In fact all staff have been extremely friendly, polite and go the extra mile. The rooms are faultless, clean, well maintained and positioned well throughout the village providing a good and healthy outlook to the gardens. Our cousin has been to 3 retirement homes and has declared this is the best by far, she claims there is absolutely nothing to complain about, she is treated with the utmost respect and care.

    Christine Lyons
    Christine Lyons
     · 13/09/2018

    Exceptional care given by all staff that I have met. My grandmother seems very comfortable and satisfied at OPAL BERKELEY VILLAGE where she resides. The facility is always very clean & the atmosphere is positive. Residents seem happy and content & what I particularly liked seeing was that the staff were very friendly. Thankyou 🙏❣

    Rooms & Pricing

    $290,000 - $450,000 · 158 rooms · Concessional residents welcome

    Standard Companion4Shared19 to 34
    Superior1Ensuite12
    Superior Plus1Ensuite17
    Classic Companion2Shared19 to 34
    Standard Companion3Shared19 to 34

    About the Staff

    168
    168 mins
    All Care Staff
    37 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Berkeley Vale Care Community received 168 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 80% of their daily total care target of 210 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by DPG Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 38090007999

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    8 Lorraine Avenue Berkeley Vale 2261 NSW

    Questions

    What is the ACQSC star rating of Berkeley Vale Care Community?

    Berkeley Vale Care Community has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Berkeley Vale Care Community?

    Berkeley Vale Care Community has 5 different types of rooms which range in price between $290,000 and $450,000 maximum refundable accomodation deposit.

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