Bethanie Gwelup is an aged care home providing 24-hour assistance, including specialized care for dementia patients. The facility includes spacious dining and lounge areas, an on-site café, and bedrooms equipped with an ensuite, built-in wardrobe, and specialized care bed. Safety features include a nurse call system and recessed ceiling hoist tracks in each room.
The home offers meals prepared by an on-site chef and an extensive activity program to keep residents engaged. It possesses a comprehensive health support team comprising occupational therapists, physiotherapists, and visiting medical professionals. Additionally, spiritual care is provided by a dedicated chaplain, enhancing the holistic care approach.
Bethanie Gwelup Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Bethanie Gwelup think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Don’t be deceived by the attractive building plan and architecture of Bethanie Gwelup. I have no doubt the staff there are dedicated and hard working people, but the administrative processes and protocols are somewhat questionable. From my experience is the ongoing search for missing (or stolen?) personal items and the internal communication breakdown when the families of loved ones need to be notified during the most urgent of situations. If possible, I feel the Feds need to do a lot more to keep people at home in their final years of life to avoid being forced into an aged care facility.
We live 10 minutes drive from Bethanie Gwelup and my mother-in-law passed away with no loved ones by her side due to a staff "breakdown in communication". Doesn't get much worse than that!! Speaks volumes really.
It is so sad that Mum passed without having time to appreciate the simply wonderful people and facilities at Bethanie Gwelup. We have the highest regard for the team approach to the care of my mother. We received the very best personalised attention from when we first submitted the application. Our questions were answered promptly and there was no delay in organising a tour of the facility. On our first visit we were warmly received and the tour guide answered all our questions - and we had lots of questions. There was no delay in admitting Mum and she received appropriate gentle, caring and loving nursing care. The care staff are to be commended for their devotion to their job. However, it is so much more. Every person we encountered greeted us with kindness and offered assistance and that wasn’t just for Mum but for us too.
Sadly my mother in law only got to enjoy a couple of days at Bethanie Gwelup but the warm welcome and care she received was second to none. Our heartfelt thanks to all the staff for being so beautiful and caring to Joy ❤️
To the management of Bethanie Gwelup and Bethanie Head Office, I hope you are reading this. To the caring families who are considering using this facility, please read on. We have recently been in the unfortunate experience of having to use your facilities. My mother-in-law was transferred to Gwelup from the beautiful facility at Bethanie Kingsley due to developing dementia. I can't speak highly enough of the Staff at Bethanie Kingsley, exceptional management is what I put it down to and you can read my review if you Google "Bethanie Kingsley". Bethanie Gwelup is around 6 months old at the time of writing this review. I can honestly say for a brand new facility it is DISCUSSING!!!! The management should be totally ashamed of themselves and need to look into a different career. 1. No-one on duty to let you in, you need a pass or wait for another family visiting to let you in. 2. Under staffed Dementia ward, most staff seem to be untrained and lack any compassion for needy residence. Hopefully the Royal Commission will put an end to rouge operators like the management at Bethanie Gwelup 3. It was almost 2 hours after my mother-in-law passed away did any staff member check on her. Pathetic!!!! 4. Slight Smell of urine, absolutely unacceptable!! I look forward to reading a response and would be happy to personally discuss this further.
$600,000 - $800,000 · 112 rooms · Concessional residents welcome
Superior | 1 | Ensuite | Range from Bedroom 16m²-17 m²/ Ensuite 6m²-7 m² | |
Deluxe | 1 | Ensuite | Range from Bedroom 16m²-17m²/ Ensuite 6m²-7m² | |
Platinum | 1 | Ensuite | Bedroom 24m²/ Ensuite 8m² | |
Premium | 1 | Ensuite | Range from Bedroom 16m²-18m²/ Ensuite 6m² |
Types of staff employed
The average resident at Bethanie Gwelup received 236 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 116% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Bethanie Gwelup?
Bethanie Gwelup has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Bethanie Gwelup?
Bethanie Gwelup has 4 different types of rooms which range in price between $600,000 and $800,000 maximum refundable accomodation deposit.
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