Blacktown Terrace Care Community Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Blacktown

Blacktown Terrace Care Community

· 37-43 Kildare Road Blacktown 2148 NSW

Residential aged care at Blacktown Terrace Care Community in Blacktown, New South Wales

  • Permanent
  • Respite
  • About the home

    Blacktown Terrace Care Community, located in Sydney's greater west, provides spacious accommodation and various amenities including multiple lounge areas, a multipurpose activity area, al fresco balconies, and an on-site cafe. The facility offers a unique 'virtual train' experience that aids memory and socialization. Music and art play significant roles here, with programs supported by an experienced music therapist and initiatives such as a knitting group that donates to local charities. Residents also engage in gardening, contributing to their meals with freshly grown vegetables. The community emphasizes the importance of continuing personal interests and active participation in community life.

      Top Rated Home in Blacktown

      One of the top homes in Blacktown according to residents and Government service audits.

      9.3
      Overall Score
      170
      Staffing Minutes
      3 Year Accreditation
      9.3
      suburb average

      Blacktown Terrace Care Community Reviews

      8.3· Recommended by 81% residents

      Categories

      Staff8.3
      83%
      Home8.3
      83%
      Independence8.4
      84%
      Food6.9
      69%
      Kindness8.4
      84%
      Safety9.4
      94%

      The Residents Experience rating shows what current residents at Blacktown Terrace Care Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

      Kathleen Consolini
      Kathleen Consolini
       · 06/10/2022

      My Auntie passed away 2022, shortly after she had a fall, the nursing home refused to take her to the hospital for 7 days, she had broken bones. They then blamed Covid and said NSW Health wouldn’t let them take her but wouldn’t let me talk to anyone, or tell me who said it. They only called the ambulance when I said if they didn’t I would take her myself. They also refused to change her when she was wet, she would have to sit in it for hours and then blamed her for not going to the toilet (she was 90) they also put wet pants back on her and lost her clothes regularly. We trusted them to look after her and they KILLED her. They also wouldn’t put in a formal complaint. **In reply to your comment Sally, it is poor form to call me to try and get me to change my feedback and then blame everyone else (NSW Health and Blacktown hospital and Covid) for the mistreatment over years as well as being charged for services she never used or received. Then try to make yourself look better in replying!

      Terry Lee
      Terry Lee
       · 12/08/2019

      Had to admit my wife have. Found them to be outstanding a very caring staff and serene atmosphere she is happy

      Rooms & Pricing

      $400,000 - $750,000 · 137 rooms · Concessional residents welcome

      Premium Plus1Ensuite20.5 - 21.5
      Superior1Ensuite20.5 - 21.5
      NOT AVAILABLE1Ensuite21
      Classic1Ensuite20.5 - 21.5
      Superior Companion2Ensuite28.5 - 29.5
      Standard1Ensuite20.5 - 21.5
      Premium1Ensuite20.5 - 21.5
      NOT AVAILABLE1Ensuite21.5

      About the Staff

      170
      170 mins
      All Care Staff
      42 mins
      Registered Nurse

      Types of staff employed

      Dietetics
      Podiatrists
      Enrolled Nurses
      Physiotherapists
      Registered Nurses
      Personal Carers
      Speech Pathologists
      Care Managers
      Lifestyle and Recreation

      The average resident at Blacktown Terrace Care Community received 170 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 81% of their daily total care target of 210 minutes set by the Australian government based on the unique needs of their residents.

      Things to know

      About the operator

      • Operated by DPG Services Pty Ltd
      • For profit business
      • Is Commonwealth government subsidised
      • ABN: 38090007999

      Safety Checks

      • Certification valid
      • Has not received notice of sanction
      • Is accredited

      Location

      37-43 Kildare Road Blacktown 2148 NSW

      Questions

      What is the ACQSC star rating of Blacktown Terrace Care Community?

      Blacktown Terrace Care Community has an overall ACQSC star rating of Good.

      What is the price range of residential aged care at Blacktown Terrace Care Community?

      Blacktown Terrace Care Community has 8 different types of rooms which range in price between $400,000 and $750,000 maximum refundable accomodation deposit.

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