Residential aged care at BlueCross Cresthaven in Malvern, Victoria
About the home
BlueCross Cresthaven is a luxury aged care facility in Malvern East, established in September 2019. This three-storey residence offers 103 modern rooms with amenities such as on-site parking, various dining settings, a club lounge, large balconies, sunrooms, a library, a hairdressing salon, and Wi-Fi. It also features climate control for optimal comfort.
The facility includes beautifully manicured gardens and light-filled corridors, promoting a serene environment. Its location encourages active lifestyles by being near parks, shops, and major sites like Chadstone shopping centre. BlueCross Cresthaven supports ageing in place, adapting to the evolving needs of residents with advanced aged care technologies.
- Nearby shops
- Onsite hairdresser
- Gardens
- Outdoor courtyard
BlueCross Cresthaven Rating
Based on resident reviews and Government service audits.
1 Year AccreditationBlueCross Cresthaven Reviews
Categories
The Residents Experience rating shows what current residents at BlueCross Cresthaven think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Not a resident. But all interactions with the staff have been incredibly unpleasant, they’re rude and condescending.
Mum chose this wonderful place four months ago and these last months have been the happiest our family has seen her in years. The facilities more closely resemble a 5 star resort than a traditional ‘aged care home’, it is calming, peaceful yet fresh and ‘youthful’. I actually love spending time here. Every single staff member is an absolute gem, they love their jobs and they give mum the most personalised care and always treat her with kindness, respect and concern. The food (she has an unusual diet) is phenomenal and the medical care she receives is unparalleled and highly individual to her needs. I cannot recommend this place highly enough, both for someone who is thinking about entering an aged care facility themself but wants to retain the highest possible quality of living and for any family members/carers who are searching for a safe, sparkling, caring, individualised and stimulating environment for their aged relatives who may no longer be able to cope on their own at home.
Lovely place and the staff are well trained and experience. food was fantastic and well presented. Facility was new and clean. Staff was very friendly and helpful. It’s lovely to work here 👍
Staff were friendly and looked after my Grandmother well.
Rooms & Pricing
$550,000 - $1,500,000 · 104 rooms · Concessional residents welcome
| Superior Suites | 1 | Ensuite | 24.8-36.3 m2 | |
| Deluxe Suites | 1 | Ensuite | 47.4-50.8 m2 | |
| Classic Suite | 1 | Ensuite | 23.7-29.9 m2 | |
| Apartment | 1 | Ensuite | 43.2-71.5 m2 |
About the Staff
Types of staff employed
The average resident at BlueCross Cresthaven received 200 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 101% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.
Things to know
About the operator
- Operated by Blue Cross Community Care Services Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 69939338435
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
235 Waverley Road Malvern East 3145 VICQuestions
What is the ACQSC star rating of BlueCross Cresthaven?
BlueCross Cresthaven has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at BlueCross Cresthaven?
BlueCross Cresthaven has 5 different types of rooms which range in price between $550,000 and $1,500,000 maximum refundable accomodation deposit.
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