Bupa Croydon Reviews, Photos & Availability | Caring Co
Australia > Victoria > Croydon

Bupa Croydon

· 124 Maroondah Highway Croydon 3136 VIC

Residential aged care at Bupa Croydon in Croydon, Victoria

  • Permanent
  • Respite
  • Dementia
  • Concessional beds available

    Bupa Croydon admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    About our home

    Bupa Croydon is a care home located in a Melbourne suburb, offering a supportive environment with independence and social interaction for its residents. The facility features well-lit communal areas, activity rooms, a library, aromatherapy services, and a hair salon for relaxation and leisure. The landscaped backyard includes a gazebo for outdoor social activities.

    Each 12 sqm room has quality furnishings, adjustable beds, private bathrooms, fans, and outside access. Bupa Croydon provides a range of activities, including arts and crafts, group games, and physio exercise classes. Pet therapy and a men's shed are also available. Residents can join bus tours and outings organised by Bupa Croydon, enhancing their living experience by safely exploring new places.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities
    • Pets allowed
    • Transport

    Top Rated Home in Croydon

    One of the top homes in Croydon according to residents and Government service audits.

    9.1
    Overall Score
    193
    Staffing Minutes
    3 Year Accreditation

    Bupa Croydon Reviews

    9.3· Recommended by 100% residents

    Categories

    Staff9.3
    93%
    Home9.2
    92%
    Independence9.1
    91%
    Food7.9
    79%
    Kindness9.8
    98%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Bupa Croydon think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    robyn dunlop
    robyn dunlop
     · 02/06/2022

    Today I went on a tour of Kinglake wing at Bupa Croydon, and was hugely impressed with the beautiful, sun-filled and comfortable accommodation for my 90 year old mother! An absolutely daunting experience for my family has been turned into an exciting new chapter of mum's life, she will love it! Wonderful food, staff and caring people everywhere! Thank you Jodie and Nikki for your care and guidance during this stressful time!!! Robyn Dunlop

    Michelle Ward
    Michelle Ward
     · 30/07/2020

    Awful. Under staffed, smelly, miscellaneous food, dirty - EEK

    Sally McLeod
    Sally McLeod
     · 25/07/2020

    I wish there was an option to give zero stars. This place is truly horrible. My grandmother received the worst care here - often I would visit and her room stunk as she had been left for hours with an unchanged nappy. She was immobile and meals and drinks were regularly left on table completely out of her reach so she couldn't access them. There was a complete lack of basic care. I wouldn't leave my worst enemy in this awful place

    Nathan Borg
    Nathan Borg
     · 27/12/2019

    Been working here for over 5 years and i love it here, the care is fantastic and the residents especially love activities 😊

    Charlene Tuki
    Charlene Tuki
     · 31/10/2019

    I've been working for Bupa Croydon for over 7yrs and it's been the first I've never felt like I wanted to leave as it such a very homely and warm facility and the staff and Residents are such fun to be around... 5 Star 🌟

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Bupa Croydon supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    ClassicSingle room + shared bathroom
    $98.72 Daily
    SuperiorSingle room + ensuite
    $105.61 Daily
    CompanionShared room + no bathroom or ensuite
    $75.76 Daily
    PremiumSingle room + ensuite
    $126.27 Daily

    About the Staff

    193
    193 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Bupa Croydon on average received 193 minutes of total daily care (93% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    124 Maroondah Highway Croydon 3136 VIC

    Questions

    What is the ACQSC star rating of Bupa Croydon?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Bupa Croydon?

    Bupa Croydon has 4 different types of rooms which range in price between $330,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 4 January 2025