Bupa Greenacre Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Greenacre

Bupa Greenacre

· 171 Boronia Road Greenacre 2190 NSW

Residential aged care at Bupa Greenacre in Greenacre, New South Wales

  • Permanent
  • Respite
  • Dementia
  • Great for memory support

    Secure memory support unit for residents with high care dementia

    Concessional beds available

    Bupa Greenacre admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    About our home

    Bupa Greenacre, located in southwest Sydney, is a modern aged care facility with a variety of communal areas and activities. The facility features a courtyard with a BBQ and a garden adorned with a colorful mural. Inside, there are elegantly decorated communal and activity rooms, including a hair salon. The 23 sqm rooms are equipped with quality furnishings, an adjustable bed, common bathroom, air conditioning, and a 24-hour nurse call system.

    Residents have access to a broad range of activities such as arts and crafts, bingo, trivia, exercise classes, and beauty care. There are also Bupa bus tours, in-home entertainment, and concerts. The home is pet-friendly and situated near local schools, parks, and shopping centers.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Organised activities
    • Pets allowed

    Bupa Greenacre Rating

    Based on resident reviews and Government service audits.

    8.1
    Overall Score
    182
    Staffing Minutes
    3 Year Accreditation

    Bupa Greenacre Reviews

    7.6· Recommended by 67% residents

    Categories

    Staff7.6
    76%
    Home7.5
    75%
    Independence7.9
    79%
    Food6.7
    67%
    Kindness7.8
    78%
    Safety8.5
    85%

    The Residents Experience rating shows what current residents at Bupa Greenacre think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Maryana Fahim
    Maryana Fahim
     · 16/03/2023

    We were looking for aged care for mum and came across Bupa. The team helped my mum have smooth transition into aged care and provided her support and care. They took the hassle out of me and made it comfortable and relaxing progress for mum and myself. Greatly appreciated all the help from the team!!

    Denis sauvage
    Denis sauvage
     · 02/03/2023

    Had such a great welcome and support for the first week at Bupa

    Master Vageli
    Master Vageli
     · 25/10/2022

    Bupa Head office have moved all trained physios from Greenacre today. There is 1 OT who is left. No communication and no feedback was provided to families. We entrust our loved ones to Bupas care and were promised physiotherapy services..how will 1 staff member do this when physio minutes have been reduced by more than 75%. Reduced mobility and treatment will have disatrous ramifications for residents and their day to day management putting pressure on care staff. Very sad and disappointed this is how we care for our elderly.

    waffa EL dhaibi
    waffa EL dhaibi
     · 05/06/2022

    I wouldn’t recommend any patients with dementia to this place they are always under staffed they don’t follow family’s recommendation on patients needs .my Mum was given food that was not supposed to be given to her even after telling them so many times : they would hold her down screaming to change her and they never cleaned her well . No staff could tell us who was taking care of her and nobody spoke arabic

    Joe Rug
    Joe Rug
     · 28/02/2022

    Beautiful facility, with beautiful people. The care provided at this facility, its just extra ordinary, I never knew anything about Aged Care but special thanks to Anu, Irene and Leonard for making my journey a worthwhile experience. Highly commended and a big thank you for what you have done for my Dad. My family will forever be grateful for the love and care given to my dad.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Bupa Greenacre supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    CompanionShared room + ensuite
    $80.36 Daily
    ClassicSingle room + ensuite
    $126.27 Daily
    Classic BalconySingle room + ensuite
    $126.27 Daily
    PrivateSingle room + no bathroom or ensuite
    $91.84 Daily

    About the Staff

    182
    182 mins
    All Care Staff
    37 mins
    Registered Nurse

    Residents at Bupa Greenacre on average received 182 minutes of total daily care (90% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    171 Boronia Road Greenacre 2190 NSW

    Questions

    What is the ACQSC star rating of Bupa Greenacre?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bupa Greenacre?

    Bupa Greenacre has 4 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 4 January 2025