This aged care home offers multiple common areas including a pantry, dining area, and a quiet nook, along with two outdoor gardens and a specially designed garden for residents with dementia. It features a physio room, carpeted reception area, and a car park. Security is reinforced with password-protected access. The facility accommodates wifi across all levels and adheres to the Quality of Care Principles 1997, ensuring comprehensive care and services for all residents. Facilities are geared towards both the comfort and safety of its residents, promoting socialization and relaxation.
Top Rated Home in Castle Hill
One of the top homes in Castle Hill according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Castle Hill Aged Care Home think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Went there to ask for a place for my mother in law, staffs are helpful and nice, fast response and solve my queries promptly.
I have been this nursing home looked for the accommodation for my grandma. I found the place is clean and comfortable to live in, the staff are friendly and helpful.
I rang to ask if they would like a few boxes of donated books. I couldn't understand the woman, when I asked her to repeat what she had said she said "hold on", began speaking with someone else for a while, then I hear elevator music for a minute... She comes back over the phone, only says a blunt "no" and hangs up on me!! If that is how they act over DONATIONS there is no way my grandparents will ever go here. Shockingly rude.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Castle Hill Aged Care Home supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Castle Hill Aged Care Home on average received 219 minutes of total daily care (124% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
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What is the ACQSC star rating of Castle Hill Aged Care Home?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Castle Hill Aged Care Home?
Castle Hill Aged Care Home has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024