Top Rated Home in Castlemaine
One of the top homes in Castlemaine according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at Castlemaine Health - Residential Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Exceptional care, beautiful friendly staff, doctors & nurses. People that genuinely care about you.
Found the nursing staff, Danica in particular, to be quite helpful, compassionate and informative. Dr Neha Choudhary had a good bedside manner. Well looked after. Enjoyed the morning tea and lunch provided too.
I recently was a day patient for elective surgery. All staff, nurses in particular could not have been more friendly and professional. Patient with my questions and happy to explain any detail of concern. As my first time having surgery it was a nervous experience however the staff made me feel comfortable and it was a wonderful experience overall. Despite the pressure on all staff due to Covid etc. they provided outstanding service and care. Very Thankful
Day Surgery went well, Friendly informative Surgical Staff made my Short stay having a Skin Cancer removed stress free and Painless. Was in and out within 3 hours. Well dine and many Thanks.
I had day surgery here on the 9th of November 2018. The staff where all so lovely and informative. Very attentive to me before and after the surgery. I was in much more pain the inticipated and they where more than accommodating, constantly checking in and making sure I was ok. It is a smaller, older hospital but I found it more homely & friendly then Bendigo Base. Thank you to all the friendly staff for making my stay the best experience possible.
About the operator
Safety Checks
What is the ACQSC star rating of Castlemaine Health - Residential Aged Care?
This home has an overall ACQSC star rating of Good.
Updated: 29 September 2024