Chaffey Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria

Chaffey Aged Care

· 2 Main Avenue North Merbein 3505 VIC

Residential aged care at Chaffey Aged Care in Merbein, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Chaffey Aged Care is a residential facility with a capacity of 71 residents, offering spacious common areas, including a lounge, dining room, multi-purpose room, and central hubs. The facility also features landscaped courtyards, a sensory garden, bird aviary, and chook pen. Each resident’s bedroom offers garden views.

    The care at Chaffey is personalized to meet individual resident needs, with opportunities for residents to personalize their bedrooms. The home hosts a variety of recreational activities, including a popular happy hour on Friday afternoons. The staff and volunteers are committed to high-quality care, making Chaffey a leader in regional aged care services and creating a welcoming community for its residents.

    • Gardens
    • Outdoor courtyard
    • Organised activities

    Chaffey Aged Care Rating

    Based on resident reviews and Government service audits.

    8.4
    Overall Score
    201
    Staffing Minutes
    3 Year Accreditation

    Chaffey Aged Care Reviews

    8.3· Recommended by 93% residents

    Categories

    Staff8.3
    83%
    Home8.4
    84%
    Independence8.0
    80%
    Food7.2
    72%
    Kindness8.7
    87%
    Safety9.0
    90%

    The Residents Experience rating shows what current residents at Chaffey Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Greg Fletcher
    Greg Fletcher
     · 17/11/2022

    A lot of old people, surprisingly.

    Pip
    Pip
     · 03/03/2022

    My grandfather suffered several falls under chaffeys care, infact he had a fall that unfortunately was his last. His family informed at all, we weren't called to be told my grandfather was dying. It took us calling multiple times and being given excuses until one brave employee quietly told us he was dying. His last 24hrs he was visited by his family, surrounded by love, laughter and the smells of his favorite food. But he should have had more then 24hrs with us, he should've had a few more years filled with Sunday roasts and telling me stories about him sailing and traveling. I miss him and it's been eight years, and I still cry over how his life was stolen from your neglect.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Standard Deluxe - Wings 1 - 4 - Tier OneSingle room + ensuite
    $375,000
    Premium Deluxe - Wing 5 - landscaped view and vineyard vista - Tier threeSingle room + ensuite
    $475,000
    Premium Deluxe Wing 5 - landscape view only - Tier TwoSingle room + ensuite
    $425,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Chaffey Aged Care supports eligible government funded residents with subsidised fees.

    About the Staff

    201
    201 mins
    All Care Staff
    24 mins
    Registered Nurse

    Residents at Chaffey Aged Care on average received 201 minutes of total daily care (112% target) from a combination of support workers, enrolled and registered nurses. In August 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Rural Care Australia Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 95027347914

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    2 Main Avenue North Merbein 3505 VIC

    Questions

    What is the ACQSC star rating of Chaffey Aged Care?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Chaffey Aged Care?

    Chaffey Aged Care has 3 different types of rooms which range in price between $375,000 and $475,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024