Cheltenham Manor Reviews, Photos & Availability | Caring Co
Australia > Victoria > Cheltenham

Cheltenham Manor

· 10-12 Bendigo Street Cheltenham 3192 VIC

Residential aged care at Cheltenham Manor in Cheltenham, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    The aged care home features a variety of community rooms, including a main lounge, a theaterette, a library, and a guest dining room, all well-equipped. It also has multiple garden areas, some with a vegetable garden and BBQ facilities. Resident rooms are spacious, offering individual temperature control, kitchenettes, and specialised equipment as needed.

    The facility employs on-site chefs and provides a broad spectrum of activities such as shopping trips and manicures, alongside in-house physiotherapy and podiatry, with access to other allied health professionals. Staffing levels are tailored to meet the care needs of residents, with superior brand toiletries supplied. An upcoming high care wing will introduce a café, hydrotherapy, a chapel, and an expanded activity range.

    • Gardens
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities
    • Onsite chapel

    Top Rated Home in Cheltenham

    One of the top homes in Cheltenham according to residents and Government service audits.

    9.3
    Overall Score
    221
    Staffing Minutes
    3 Year Accreditation

    Cheltenham Manor Reviews

    8.8· Recommended by 100% residents

    Categories

    Staff8.9
    89%
    Home8.6
    86%
    Independence8.7
    87%
    Food7.2
    72%
    Kindness9.7
    97%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Cheltenham Manor think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Sandra M
    Sandra M
     · 24/12/2022

    Very clean ,staff are receptive to enquiries and clients needs.

    David Hassett
    David Hassett
     · 09/09/2020

    Caring, thoughtful staff, beautifully clean accommodation. Our mum loves her time at Cheltenham Manor. The highest of praise for a place Mum calls home.

    Victoria McConchie
    Victoria McConchie
     · 01/09/2019

    Our family is very pleased with the expert care that mum is receiving. Mum is always treated with respect, and we find the staff's expertise, friendliness and attention to her needs excellent. It is a friendly and welcoming place to visit.

    Linda Elliott-Loader
    Linda Elliott-Loader
     · 04/06/2019

    This residential aged care facility is exemplary! Their level of care goes way beyond that which is required. Our mother passed recently and the level of compassion and love shown by all the staff, not only to our mother but also to the members of our family, showed that this is a facility that genuinely cares for the well being of it's residents and their families. This is not a money making facility, but a private facility run by a loving family whose only focus is to make sure that the last years of a persons life are as full as possible and it is equally imperative for them the residents are treated with the love and respect they deserve at all times. I have dealt with other aged care facilities and have never experienced one that actually cares for their elderly charges like the owners and staff of Cheltenham Manor. Goes without saying that I highly recommend this facility to anyone who has the daunting task of trying to find a loving home for an elderly loved one.

    Jo
    Jo
     · 09/08/2018

    I’m so happy with the care my dad is receiving. He is happy so I am happy Staff are lovely and attentive towards him. It takes a lot of pressure off me knowing he is so happy Love the new section

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Cheltenham Manor supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Larger SingleSingle room + ensuite
    $126.27 Daily
    Standard SingleSingle room + ensuite
    $120.53 Daily
    Smaller SingleSingle room + ensuite
    $109.05 Daily
    SingleSingle room + ensuite
    $126.27 Daily
    Large Double ApartmentsShared room + shared bathroom
    $126.27 Daily
    SingleSingle room + ensuite
    $126.27 Daily

    About the Staff

    221
    221 mins
    All Care Staff
    65 mins
    Registered Nurse

    Residents at Cheltenham Manor on average received 221 minutes of total daily care (115% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Cheltenham Manor Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 48744539702

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    10-12 Bendigo Street Cheltenham 3192 VIC

    Questions

    What is the ACQSC star rating of Cheltenham Manor?

    This home has an overall ACQSC star rating of Excellent.

    What is the price range of residential aged care at Cheltenham Manor?

    Cheltenham Manor has 6 different types of rooms which range in price between $475,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024