Cooinda Village Inc. Reviews, Photos & Availability | Caring Co
Australia > Victoria > Benalla

Cooinda Village Inc.

· 1-35 Kilfeera Road Benalla 3672 VIC

Residential aged care at Cooinda Village Inc. in Benalla, Victoria

  • Permanent
  • Respite
  • Dementia
  • About our home

    Cooinda, a community-owned aged care service located in Benalla, provides a comprehensive continuum of care. This includes independent living units, home care services, respite care, and residential care tailored for high needs and dementia patients. Samaria House, part of Cooinda, offers secure independent living for 10 people.

    Cooinda has received multiple accolades, being named the 2018 Victorian/Tasmanian Leading Age Care Services provider and Benalla Business of the Year. Additionally, it ranked 5th nationally and regionally in the QPS Benchmarking, out of 120 facilities. High satisfaction rates are evident, with 96% of care recipients and their families recommending Cooinda, and 98% of staff expressing pride in their work. These recognitions underline Cooinda's commitment to quality and personalized care.

      Cooinda Village Inc. Rating

      Based on resident reviews and Government service audits.

      8.5
      Overall Score
      191
      Staffing Minutes
      3 Year Accreditation

      Cooinda Village Inc. Reviews

      8.3· Recommended by 75% residents

      Categories

      Staff8.3
      83%
      Home8.5
      85%
      Independence8.0
      80%
      Food7.7
      77%
      Kindness8.6
      86%
      Safety9.4
      94%

      The Residents Experience rating shows what current residents at Cooinda Village Inc. think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

      iugvg jhg
      iugvg jhg
       · 02/12/2022

      Horrible feeling little dingy rooms that end of life citizens are kept in. The grounds are lovely.

      Glenn Hamson
      Glenn Hamson
       · 20/05/2021

      Great place residents are well cared for great meals awesome entertainment area excellent staff all very friendly

      Cath O'Connor
      Cath O'Connor
       · 23/03/2021

      Volunteer at Cooinda. Great staff Happy residents

      Ian Grosser
      Ian Grosser
       · 22/03/2021

      A great "Country Pub" Excellent service. Courtesy pick up bus. Great food, you will not go hungry.

      June Mayne
      June Mayne
       · 08/02/2020

      The place to be, friendly staff , clean and very neat everyone's happy

      Rooms & Pricing

      No Accommodation fee for respite

      You will only pay the Basic daily fee and may pay an additional services fee.

      Concessional residents welcome

      Cooinda Village Inc. supports eligible government funded residents with subsidised fees.

      Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

      Room Type
      Price
      Single Room with Private EnsuiteSingle room + ensuite
      $103.32 Daily
      Single Room with Private Ensuite (Samaria House / "C" House)Single room + ensuite
      $90.69 Daily

      About the Staff

      191
      191 mins
      All Care Staff
      31 mins
      Registered Nurse

      Residents at Cooinda Village Inc. on average received 191 minutes of total daily care (97% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

      Things to know

      About the operator

      • Operated by Cooinda Village Inc
      • Not for profit business
      • Is Commonwealth government subsidised
      • ABN: 83171137764

      Safety Checks

      • Certification valid
      • Has not received notice of sanction
      • Is accredited

      Religions practised

      • Anglican
      • Catholic
      • Lutheran
      • Other Christian
      • Other Protestant
      • Presbyterian and Reformed
      • Salvation Army
      • Uniting Church

      Location

      1-35 Kilfeera Road Benalla 3672 VIC

      Questions

      What is the ACQSC star rating of Cooinda Village Inc.?

      This home has an overall ACQSC star rating of Acceptable.

      What is the price range of residential aged care at Cooinda Village Inc.?

      Cooinda Village Inc. has 2 different types of rooms which range in price between $395,000 and $450,000 maximum refundable accommodation deposit.

      Updated: 30 November 2024