Cooinda, a community-owned aged care service located in Benalla, provides a comprehensive continuum of care. This includes independent living units, home care services, respite care, and residential care tailored for high needs and dementia patients. Samaria House, part of Cooinda, offers secure independent living for 10 people.
Cooinda has received multiple accolades, being named the 2018 Victorian/Tasmanian Leading Age Care Services provider and Benalla Business of the Year. Additionally, it ranked 5th nationally and regionally in the QPS Benchmarking, out of 120 facilities. High satisfaction rates are evident, with 96% of care recipients and their families recommending Cooinda, and 98% of staff expressing pride in their work. These recognitions underline Cooinda's commitment to quality and personalized care.
Cooinda Village Inc. Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Cooinda Village Inc. think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Horrible feeling little dingy rooms that end of life citizens are kept in. The grounds are lovely.
Great place residents are well cared for great meals awesome entertainment area excellent staff all very friendly
Volunteer at Cooinda. Great staff Happy residents
A great "Country Pub" Excellent service. Courtesy pick up bus. Great food, you will not go hungry.
The place to be, friendly staff , clean and very neat everyone's happy
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Cooinda Village Inc. supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Cooinda Village Inc. on average received 191 minutes of total daily care (97% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
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Religions practised
What is the ACQSC star rating of Cooinda Village Inc.?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Cooinda Village Inc.?
Cooinda Village Inc. has 2 different types of rooms which range in price between $395,000 and $450,000 maximum refundable accommodation deposit.
Updated: 30 November 2024