Courtlands Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Courtlands

· 15 Gloucester Avenue North Parramatta 2151 NSW

Residential aged care at Courtlands in North Parramatta, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    The Terrace is an aged care home equipped with multiple lounges and activity rooms, featuring amenities such as LCD TVs, pianos, and shuffleboard. At the adjacent Courtlands Village, residents have access to a hair salon, chapel, library, computer room, recreation room, and Village Centre.

    Regular religious services cater to diverse faiths. The home’s chef prepares various high-quality meals, including options for special diets. Activities offered include craft sessions, movie screenings, bingo, cultural celebrations, fitness classes, professional entertainment, and outings using the home's bus. There is also a volunteer and pastoral care program available to residents.

    • Onsite chapel
    • Onsite hairdresser
    • Organised activities
    • Exercise classes

    Courtlands Rating

    Based on resident reviews and Government service audits.

    7.6
    Overall Score
    222
    Staffing Minutes
    3 Year Accreditation

    Courtlands Reviews

    8.1· Recommended by 93% residents

    Categories

    Staff8.1
    81%
    Home8.2
    82%
    Independence7.8
    78%
    Food7.0
    70%
    Kindness8.7
    87%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Courtlands think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Richard Johnson
    Richard Johnson
     · 13/12/2022

    The Christmas luncheon today put on by the facility was perfection. All involved deserve a thank you and a pat on the back. It was an outdoor event where residents and family members could come together and enjoy a cooked lunch with Christmas pudding for desert. Santa made a special visit arriving in an English bobby car whilst live entertainment was happening in the background. From management to kitchen thank you very much... A big shout out to Nerida for organising and Mercy who encouraged the day to happen.

    Helen Frost
    Helen Frost
     · 13/12/2022

    Lovely Christmas party for Bluegum residents today.

    Cheeky Fiona X
    Cheeky Fiona X
     · 15/12/2019

    Great staff, great residents, lovely facilities, public transport at front door, shopping bus once a week, great activities.

    Ross Peden
    Ross Peden
     · 13/01/2018

    Well located retirement village with 1, 2 and 3 bed unit options, there is also and adjacent nursing home. Very friendly staff Gardens are fantastic, community facilities are also great.

    ALF SID
    ALF SID
     · 01/05/2017

    Wounderfull aged care centre. The whole place is beautiful and the garden is so organised.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Courtlands supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Bluegum Single with Shared EnsuiteSingle room + shared bathroom
    $88.39 Daily
    The GroveSingle room + ensuite
    $126.27 Daily
    Bluegum Shared Room with Common BathroomShared room + no bathroom or ensuite
    $80.36 Daily
    Bluegum Large Shared Room with Common BathroomShared room + no bathroom or ensuite
    $87.24 Daily
    Bluegum DeluxeSingle room + ensuite
    $126.27 Daily
    TerraceSingle room + ensuite
    $172.19 Daily
    Terrace PremiumSingle room + ensuite
    $172.19 Daily
    The GrangeSingle room + ensuite
    $126.27 Daily

    About the Staff

    222
    222 mins
    All Care Staff
    48 mins
    Registered Nurse

    Residents at Courtlands on average received 222 minutes of total daily care (109% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Christadelphian Homes Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 60960501367

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    15 Gloucester Avenue North Parramatta 2151 NSW

    Questions

    What is the ACQSC star rating of Courtlands?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Courtlands?

    Courtlands has 8 different types of rooms which range in price between $350,000 and $750,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024