Della dale Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria > Ringwood

Della dale Aged Care

· 17 Derwent Street Ringwood 3134 VIC

Residential aged care at Della dale Aged Care in Ringwood, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Della Dale Aged Care, operated by two nurses including a psychiatric specialist, prioritizes resident interaction and accessibility of its owners. It provides both respite and permanent accommodations in single rooms suitable for individuals or couples. The facility boasts a uniquely shaped, well-equipped day room featuring technology like linked televisions, blu-ray, Apple TV, and stereo systems compatible with iPods and iPads.

    The home’s dining area measures 5.6m x 7.3m and offers central heating and cooling, enhancing comfort alongside a resident call bell system for added safety. Staffed around the clock by highly trained personnel including registered nurses, Della Dale ensures top-notch care in a supportive setting.

    • Gardens
    • Outdoor courtyard

    Notice of non-compliance

    This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

    6.5
    Overall Score
    198
    Staffing Minutes
    3 Year Accreditation

    Della dale Aged Care Reviews

    8.9· Recommended by 88% residents

    Categories

    Staff8.9
    89%
    Home9.2
    92%
    Independence7.8
    78%
    Food8.4
    84%
    Kindness9.4
    94%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Della dale Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Angela Collyer
    Angela Collyer
     · 16/02/2023

    Our dad spent time in Respite at Della Dale. The staff were wonderful! Kind and compassionate and we felt dad was happy and comfortable. It has a very homely feel to it and being smaller, the residents get to know the staff as they are not dealing with agency etc. We appreciate all your care Nishan and team! Thank you, Angela

    Vickie Arthur
    Vickie Arthur
     · 27/10/2021

    We had my 92yo father in respite care at Della Dale for 3 weeks after he received severe injuries from a fall at home and was discharged from hospital. We as a family were very happy with the level of care he received as was my father. Nishan and his team made efforts to include my father in all the activities which my father eventually participated in. He seemed so much happier having the social interaction. I herald this as one of the reasons my father got better so quickly, along with his own strong will. The communication and understanding from Nishan was excellent and commendable having to deal with so many questions, and at times demands, of an extra large family. To Nishan and the team at Della Dale, thank you so much for all of your support, care, patience, and efficiency in making my father’s rehabilitation quick and almost effortless on our part. 🙏 regards Vickie

    Steve Gordon
    Steve Gordon
     · 30/09/2021

    Nishan and the team at Della Dale have taken exceptional care of my mother during her stay who has Parkinson's and dementia. They have gone out of their way to ensure the upmost care is provided to make her feel comfortable and included in activities. Della Dale has embraced ways of keeping in touch with your loved ones, especially in this current climate we are all in. FaceTime & WhatsApp has allowed this to happen. Thanks again to the team at Della Dale. Stay Safe.

    Logan Ink
    Logan Ink
     · 27/07/2021

    The staff and carers at Della Dale have taken exceptional care of my mother. She has Lewy Body Dementia and often experiences anxiety and confusion. Everyone involved in her care has treated her with respect, compassion and kindness. She is encouraged to participate in activities that help her remain active creatively and socially. Never did I feel that she was simply left in a room - instead I saw her engaged and nurtured. Seeing her in a painting session was a highlight for me. They also treated our family with patience and respect - even when we weren’t at our best. The staff are all so understanding. I cannot fault Della Dale. While it is not fancy, the home is clean and comfortable. Most importantly, it is a home full of kindness and love. That’s all you can ask for when entrusting the care of a loved one to someone else. Thank you to Nishan and the carers at Della Dale. I am forever grateful.

    Megan Hacker
    Megan Hacker
     · 25/07/2021

    Our beautiful mum was so fortunate to spend some time with the team at Della dale aged care facility. Nishan and the team cared for her with such kindness, compassion and integrity. Nothing was too much trouble with daily face time calls arranged, constant communication and updates provided. They also created a wonderful selection of activities to keep her both engaged and socialised. We are saddened that her time here has come to an end as we are sure she will miss it too. We can not recommend Della dale highly enough! Thank you Nishan and team.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Della dale Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single Room Type 2Single room + no bathroom or ensuite
    $74.62 Daily
    Deluxe roomSingle room + shared bathroom
    $109.05 Daily
    Single Room Type 1Single room + shared bathroom
    $80.36 Daily
    Companion roomShared room + no bathroom or ensuite
    $63.14 Daily

    About the Staff

    198
    198 mins
    All Care Staff
    68 mins
    Registered Nurse

    Residents at Della dale Aged Care on average received 198 minutes of total daily care (84% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by NDN Care Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 56097302013

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    17 Derwent Street Ringwood 3134 VIC

    Questions

    What is the ACQSC star rating of Della dale Aged Care?

    This home has an overall ACQSC star rating of Improvement needed.

    What is the price range of residential aged care at Della dale Aged Care?

    Della dale Aged Care has 4 different types of rooms which range in price between $275,000 and $475,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024