Doutta Galla Avondale Heights Aged Care Facility Reviews, Photos & Availability | Caring Co
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Doutta Galla Avondale Heights Aged Care Facility

· 120 North Road Avondale Heights 3034 VIC

Residential aged care at Doutta Galla Avondale Heights Aged Care Facility in Avondale Heights, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Doutta Galla Avondale Heights is a modern aged care facility that provides a range of care options including low and high care, permanent, respite care, and a secure memory unit. It features both single and shared rooms, each with private ensuites, adjustable beds, air conditioning, and ample storage.

    The facility includes dining and lounge areas, a billiard room, BBQ space, hairdressing salon, and landscaped gardens with six courtyards. A 24-hour nurse call system ensures resident safety.

    Residents can enjoy views of the Maribyrnong River parklands and participate in a Lifestyle program that offers daily activities like music, crafts, group games, exercise classes, and gardening. The facility is inclusive, catering to various cultures and religions, and hosts special menus and events.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Exercise classes
    • Organised activities

    Doutta Galla Avondale Heights Aged Care Facility Rating

    Based on resident reviews and Government service audits.

    7.7
    Overall Score
    153
    Staffing Minutes
    3 Year Accreditation

    Doutta Galla Avondale Heights Aged Care Facility Reviews

    7.6· Recommended by 82% residents

    Categories

    Staff7.8
    78%
    Home7.6
    76%
    Independence6.9
    69%
    Food6.2
    62%
    Kindness8.8
    88%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Doutta Galla Avondale Heights Aged Care Facility think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    FRANCO FERRIGNO
    FRANCO FERRIGNO
     · 12/02/2023

    All Good I suppose..I dont live or eat there..Most importantly it didn't smell.

    c h
    c h
     · 01/02/2023

    I'd hope everyone's happy living here.

    Diana Koulogiannis
    Diana Koulogiannis
     · 15/06/2022

    I wouldn’t recommend this place to anyone! My 98 year old grandmother was treated so poorly, left her in her room with no help at all, even forgot to give her her medication…NOT ON!!! 😞 Think twice before putting your loved one in here.

    Stephen Cardona
    Stephen Cardona
     · 09/03/2021

    So nice to see that staff are caring,kind and there work is in line with clients in mind.my mother is a resident here who can be trying at times but it seems that they keep her busy and happy most of the time. A special thank you to all that try there very best and remember that one day we will all need people in our lives who care and have time for our special needs. God bless xxx

    katarina bailey
    katarina bailey
     · 17/07/2018

    Absolutely pathetic! Don't dump your elderly here! Highcare is a joke they don't check on their patients during the night! They wait till the morning to find them dead in their bed! Took their sweet ass time calling the family! Should be shut down!

    Rooms & Pricing

    $300,000 - $550,000 · 104 rooms · Concessional residents welcome

    Luxury Room1Ensuite15.16 m2
    Superior Room Type II1Ensuite14.1 m2
    Private Room Shared Bathroom1Shared14.63 m2
    Private Single1Ensuite14.1 m2
    Standard Single Refurbished Room1Ensuite14.1 m2
    Private Room1Ensuite14.1 m2
    Luxury Room1Ensuite15.16 m2

    About the Staff

    153
    153 mins
    All Care Staff
    18 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Doutta Galla Avondale Heights Aged Care Facility received 153 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 77% of their daily total care target of 200 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Doutta Galla Aged Services Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 96088097929

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Anglican
    • Baptist
    • Buddhism
    • Catholic
    • Eastern Orthodox
    • Hinduism
    • Islam
    • Other Christian
    • Pentecostal
    • Seventh-day Adventist
    • Uniting Church

    Location

    120 North Road Avondale Heights 3034 VIC

    Questions

    What is the ACQSC star rating of Doutta Galla Avondale Heights Aged Care Facility?

    Doutta Galla Avondale Heights Aged Care Facility has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Doutta Galla Avondale Heights Aged Care Facility?

    Doutta Galla Avondale Heights Aged Care Facility has 7 different types of rooms which range in price between $300,000 and $550,000 maximum refundable accomodation deposit.

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