Estia Health Heidelberg Reviews, Photos & Availability | Caring Co
Australia > Victoria

Estia Health Heidelberg

· 413-415 Waterdale Road Heidelberg West 3081 VIC

Residential aged care at Estia Health Heidelberg in Heidelberg West, Victoria

  • Permanent
  • Respite
  • About the home

    Estia Health Heidelberg is a purpose-built aged care facility offering a variety of communal lounges, flat-screen TVs with Foxtel, and intimate sitting areas. The home features two shaded courtyards, a central courtyard with mature trees, and flower-filled landscapes. Amenities include an on-site salon and a personal laundry area.

    Health and wellbeing programs are customized for each resident, supported by allied health professionals like physiotherapists and podiatrists. Bilingual staff provide 24/7 care and support.

    The facility is near Austin Hospital, Northland shopping center, specialty shops, and public transport, with on-site parking for visitors.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Transport
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Heidelberg West

    One of the top homes in Heidelberg West according to residents and Government service audits.

    9.6
    Overall Score
    192
    Staffing Minutes
    3 Year Accreditation

    Estia Health Heidelberg Reviews

    8.9· Recommended by 100% residents

    Categories

    Staff9.1
    91%
    Home8.9
    89%
    Independence8.2
    82%
    Food8.1
    81%
    Kindness9.4
    94%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Estia Health Heidelberg think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Sree Yana
    Sree Yana
     · 05/12/2020

    Beautiful place to live in, wonderful staff and awesome food.

    Arvind Kumar
    Arvind Kumar
     · 13/11/2019

    Good Nursing and aged care home for elder ppl. Staff is really nice and friendly

    Gayle Aitken
    Gayle Aitken
     · 21/08/2019

    Nice place, very homely

    Hayley Sanders
    Hayley Sanders
     · 15/11/2018

    I don’t even rate this place! I don’t know recommend Estia health! They have no communication, some staff need to go back & study! The manager is a liar the way they treated my father when he passed away was DISGUSTING! I regret ever sending my father to this ugly place!!

    MintzyYT
    MintzyYT
     · 04/08/2018

    It’s a good place

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single room + ensuiteSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health Heidelberg supports eligible government funded residents with subsidised fees.

    About the Staff

    192
    192 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at Estia Health Heidelberg on average received 192 minutes of total daily care (96% target) from a combination of support workers, enrolled and registered nurses. In August 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    413-415 Waterdale Road Heidelberg West 3081 VIC

    Questions

    What is the ACQSC star rating of Estia Health Heidelberg?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Estia Health Heidelberg?

    Estia Health Heidelberg has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024