Estia Health Kangaroo Flat Reviews, Photos & Availability | Caring Co
Australia > Victoria

Estia Health Kangaroo Flat

· 61 Alder Street Kangaroo Flat 3555 VIC

Residential aged care at Estia Health Kangaroo Flat in Kangaroo Flat, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    This aged care home features air-conditioned rooms with private ensuites and options for couples. Amenities include Wi-Fi, Smart-TV, and Foxtel in communal lounges, along with an on-site kitchen, laundry, café, hairdresser, and medical clinic. Outdoor spaces include a children’s playground and landscaped gardens with courtyards, secured by CCTV.

    The facility provides 24-hour residential care, focusing on dementia, respite, and palliative care, supported by a highly trained staff. Integrated health services include general practice, podiatry, physiotherapy, pharmacy, and dental care.

    Residents benefit from a variety of social, cultural, and leisure activities, including group events and outings. Meals are prepared by a resident chef and served in elegant dining areas, enhancing the living experience.

    • Specialised allied health services
    • Organised activities
    • Outdoor courtyard
    • Gardens
    • Onsite hairdresser

    Estia Health Kangaroo Flat Rating

    Based on resident reviews and Government service audits.

    8.1
    Overall Score
    179
    Staffing Minutes
    3 Year Accreditation

    Estia Health Kangaroo Flat Reviews

    8.8· Recommended by 93% residents

    Categories

    Staff8.7
    87%
    Home8.5
    85%
    Independence9.1
    91%
    Food6.8
    68%
    Kindness9.5
    95%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Estia Health Kangaroo Flat think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Benjamin Barthelson
    Benjamin Barthelson
     · 24/02/2023

    What a disgrace senior management are incompetent ,bullies they are stuck in the old ages totally unacceptable in the 20th century and head office is to blame for the incompetent management what a discrace

    Julie Schultz
    Julie Schultz
     · 24/06/2022

    Dad didn't get showered yesterday. Then a girl walked in dumped some towels and said there you go. He needs help to shower now. Then tonight 24/6 his dinner came. It looked like a tin of dog food and was disgusting. He couldn't eat it. Thongs have gone way down hill and I'm not happy.

    Maggie McKenzie
    Maggie McKenzie
     · 09/07/2021

    My father “escaped” from RFM in Golden Square 2 years ago. No one realised he was gone until 8-9hrs later when I found him wandering around aimlessly in the cbd! When I rang to question where he was they insured me he was still in his room and was checked on numerous times throughout the night… Even with camera footage of him scaling 2 fences, it took hours for them to even admit there was a possibility that he got out….

    Scott Dorward
    Scott Dorward
     · 30/05/2021

    I had my father in this facility. The care staff where decent people but senior management are a disgrace. At the end of my fathers respite period senior management tried to refuse my removing my father despite me having power of attorney for financial and health matters. They called the police as we left, then refused to give me access to his personal effects and more importantly his everyday medication. My fathers doctor who was seeing my father in the home was happy to give me repeats on all the medications he needed and thanked me for removing him from this facility. I highly recommend you not be dazzled by the nice facade and fancy interior. To this nursing home your loved one is simply a pay cheque.

    Marilyn Pell
    Marilyn Pell
     · 01/04/2021

    Sadly everyone gets old, needs help, old age is not nice, not good, so sad. And not to mention so expensive, not talking a few dollars, but half a million dollars.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Premium Single Room with EnsuiteSingle room + ensuite
    $525,000
    Premium Extra Single Room with EnsuiteSingle room + ensuite
    $550,000
    Superior Single Room with EnsuiteSingle room + ensuite
    $450,000
    Classic Single Room with EnsuiteSingle room + ensuite
    $450,000
    Superior Single Room with EnsuiteSingle room + ensuite
    $490,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health Kangaroo Flat supports eligible government funded residents with subsidised fees.

    About the Staff

    179
    179 mins
    All Care Staff
    26 mins
    Registered Nurse

    Residents at Estia Health Kangaroo Flat on average received 179 minutes of total daily care (86% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 52082106821

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    61 Alder Street Kangaroo Flat 3555 VIC

    Questions

    What is the ACQSC star rating of Estia Health Kangaroo Flat?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Kangaroo Flat?

    Estia Health Kangaroo Flat has 5 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024