Estia Health South Morang - Heritage Lakes Reviews, Photos & Availability | Caring Co
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Estia Health South Morang - Heritage Lakes

· 879 Plenty Road South Morang 3752 VIC

Residential aged care at Estia Health South Morang - Heritage Lakes in South Morang, Victoria

  • Permanent
  • Respite
  • About the home

    Estia Health South Morang is a two-level aged care facility featuring light-filled communal areas, a library, a "School House," manicured courtyards, and wellness gardens. The home offers customized health and wellbeing programs with access to onsite allied health professionals including physiotherapists and podiatrists.

    Round-the-clock care is provided by staff, and meals are freshly prepared by professional chefs. A secure memory support unit caters to residents with higher care needs. Additionally, pastoral care is available to support residents' spiritual wellness.

    The facility is located on a quiet road near public transport and Westfield Plenty Valley, fostering strong community ties and a warm, welcoming environment.

    • Gardens
    • Nearby shops
    • Onsite hairdresser
    • Transport
    • Organised activities

    Top Rated Home in South Morang

    One of the top homes in South Morang according to residents and Government service audits.

    8.9
    Overall Score
    200
    Staffing Minutes
    3 Year Accreditation

    Estia Health South Morang - Heritage Lakes Reviews

    8.9· Recommended by 93% residents

    Categories

    Staff8.8
    88%
    Home8.8
    88%
    Independence9.0
    90%
    Food7.7
    77%
    Kindness9.3
    93%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Estia Health South Morang - Heritage Lakes think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Francesca Arena
    Francesca Arena
     · 24/06/2021

    This is now the second time that my Father has been to Estia Heritage lakes for respite and there is a reason we came back. The staff are absolutely wonderful, genuinely so caring for the residents and you can feel that as soon as you walk through the door. I can honestly say when you know your loved one is cared for and respected it offers you peace of mind and for that we are so incredibly grateful. Thankyou once again to Radmilla and all the staff at Estia for your continued support and care..

    Pat Paterson
    Pat Paterson
     · 18/04/2018

    Ny Mum stayed there for nearly 10yrs. Down stairs & Upstairs. At no stage did we have any problems with hygiene,cleanliness and support. Thank you

    Chris frogwoman
    Chris frogwoman
     · 14/02/2015

    lousy, wait all day for buzzer to be answered, Most care staff cant speak English and are so under staffed the residents care for themselves.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health South Morang - Heritage Lakes supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single room + ensuiteSingle room + ensuite
    $109.05 Daily

    About the Staff

    200
    200 mins
    All Care Staff
    35 mins
    Registered Nurse

    Residents at Estia Health South Morang - Heritage Lakes on average received 200 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    879 Plenty Road South Morang 3752 VIC

    Questions

    What is the ACQSC star rating of Estia Health South Morang - Heritage Lakes?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Estia Health South Morang - Heritage Lakes?

    Estia Health South Morang - Heritage Lakes has 1 different types of rooms which range in price between $475,000 and $475,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024