Estia Health Twin Waters

Gary Penney (GP)

I have had many dealings with Estia Twin Waters in Wellbeing Advocate role. TW is very professional, modern, caring. Well recommended.

Christine Ellison

The TV doesn't work properly, fix it. Replace it. There's something wrong with this TV, some as the others. Do something!!!!

Reg Davis

My brother was so very fortunate to find accomodation at Estia Twin Waters! Right from our first step into the facility, we were made welcome & he has not looked back!! We are so appreciative for the communication given esp with Covid being around. I can say nothing but thankyou to all staff!!!!

Roz Jones

Wonderful staff and beautiful facility. Our loved one is very happy for the majority of the time. However weekends and public holidays the quality of food and staff to resident ratio is significantly diminished. We have buzzed for over 40 minutes on a weekend to visit our loved one and in the end gave up. I would think given its a 24 hour, 365 day facility weekends should be no different, the care required for residents doesn't change from day to day. Unfortunately no matter how good the facility it always comes back to the mighty dollar. Staff can only do what they can do when they are short staffed.

Khan Piesse

My Finnish grandmother lived here at Estia Twin Waters and was treated extremely well by the lovely staff. The whole facility is clean, modern, comfortable, air conditioned, well furnished. The staff got to understand my grandmothers needs and ensured her a great quality of life. It was lovely to go in to visit her and have great conversations with all the other lovely staff and residents. Although wish there were a bit more activities for residents, they did their best to ensure a standard of care unparalleled. I sure wish all ages care homes were to this standard, albeit more affordably. Great food for the residents, attention to detail for quality of life, and such clean amenities. And when we had to move her out of the facility, they even threw in some gifts for her and treated her so well during her moving process. This facility is extremely expensive obviously, but that’s more a fault of the government (LNP) privatising everything, rather than Estia themselves. Thank you Estia!