Estia Health Victoria Heights Reviews, Photos & Availability | Caring Co
Australia > Victoria

Estia Health Victoria Heights

· 41-45 Victoria Street Ironbark 3550 VIC

Residential aged care at Estia Health Victoria Heights in Ironbark, Victoria

  • Permanent
  • Respite
  • About the home

    Estia Health Victoria Heights is a purpose-built aged care home featuring extensive communal spaces, including three open-plan and three smaller dining areas, as well as elegantly styled lounges. It offers landscaped courtyards with barbecue facilities for socialising.

    The home provides an array of amenities such as a café, a library, an organ, and two pianos, catering to residents' leisure and creative interests. Tailored health and wellbeing programs, alongside 24-hour staffing, ensure comprehensive care and support.

    A dedicated secure memory support unit offers specialised care for residents with higher needs. Its location is strategically close to public transport, hospitals, and local clubs, enhancing convenience for residents and visitors.

    • Gardens
    • Organised activities
    • Onsite hairdresser
    • Specialised allied health services

    Estia Health Victoria Heights Rating

    Based on resident reviews and Government service audits.

    7.9
    Overall Score
    203
    Staffing Minutes
    3 Year Accreditation

    Estia Health Victoria Heights Reviews

    8.3· Recommended by 92% residents

    Categories

    Staff8.0
    80%
    Home8.2
    82%
    Independence9.2
    92%
    Food7.5
    75%
    Kindness9.1
    91%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Estia Health Victoria Heights think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Dean Wilkinson
    Dean Wilkinson
     · 27/11/2022

    Clean caring environment , taking great care of our Mum in her older years,

    Amelia Hill
    Amelia Hill
     · 07/03/2022

    Great staff that were so gentle and caring when dealing with my relative. Happy to answer any questions if they can with everyday language.

    Ishad Adhikari
    Ishad Adhikari
     · 04/11/2021

    Really nice environment!!!

    Daavid Joyberry
    Daavid Joyberry
     · 15/12/2019

    Incredibly friendly helpful and empathetic staff!

    Sally Doyle
    Sally Doyle
     · 17/09/2018

    Awesome people who look after my Mum

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single room with shared bathroomSingle room + shared bathroom
    $400,000
    Shared room with shared bathroomShared room + shared bathroom
    $325,000
    Single room with private ensuiteSingle room + ensuite
    $450,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health Victoria Heights supports eligible government funded residents with subsidised fees.

    About the Staff

    203
    203 mins
    All Care Staff
    33 mins
    Registered Nurse

    Residents at Estia Health Victoria Heights on average received 203 minutes of total daily care (92% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    41-45 Victoria Street Ironbark 3550 VIC

    Questions

    What is the ACQSC star rating of Estia Health Victoria Heights?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Victoria Heights?

    Estia Health Victoria Heights has 3 different types of rooms which range in price between $325,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 26 October 2024