Feros Village Wommin Bay Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Feros Village Wommin Bay

· Mckissock Drive Kingscliff 2487 NSW

Residential aged care at Feros Village Wommin Bay in Kingscliff, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Feros Village Wommin Bay is an aged care home in Kingscliff, Northern NSW, accommodating 70 residents with different support needs, including basic care, dementia support, and complex nursing. The facility provides both permanent and respite stays. It features spacious outdoor walkways, beach access, gardens, outdoor seating, and exercise equipment. A well-being room offers alternative therapies, and there are daily exercise programs to promote mobility.

    Residents have access to the nearby Cudgen Sport and Rec Club and can participate in daily organised activities. The village is pet-friendly and provides free Wi-Fi. It is close to local shops and cafes, accessible via scooter or a weekly bus service. With a nature reserve and sports field nearby, the setting offers a serene yet active environment.

    • Gardens
    • Near to beach
    • Exercise classes
    • Organised activities
    • Pets allowed

    Top Rated Home in Kingscliff

    One of the top homes in Kingscliff according to residents and Government service audits.

    9.6
    Overall Score
    211
    Staffing Minutes
    3 Year Accreditation

    Feros Village Wommin Bay Reviews

    8.9· Recommended by 93% residents

    Categories

    Staff8.9
    89%
    Home8.7
    87%
    Independence9.4
    94%
    Food7.7
    77%
    Kindness9.3
    93%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Feros Village Wommin Bay think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Linda Arnold
    Linda Arnold
     · 02/03/2023

    I moved in here one week before the floods and lost everything I own. I paid double rent to Ingenia while I lived in a caravan and the cabin was repaired. I'm leaving now and am $3000 in credit. I have been trying to get the money refunded for 2 weeks and am now told "you will get it when you are gone" Happy flood anniversary Ingenia.

    Caity M
    Caity M
     · 20/01/2023

    We had our own trailer so we didn't get a room, but the pool was good and only a little drive to the beaches. Relatively clean and there was a mini library and games room with bathrooms a tv and a pingpong table. Had a big toilet-shower room and was pretty close to most of the rooms or trailers.

    Ryan Appleton
    Ryan Appleton
     · 19/12/2022

    If you want to stay in a trashy unkept park, where the staff are not friendly and is filled with long term low demographic/frightening individuals then look no further. This has to be the worst park we have stayed at in our 5 months of travels. We had two drunk males who were permenants swearing/punching each other in front of my young children. The area manager asked me to put clothes on my children while they were playing in water across from our site which to be fair they are 2/3 years old and my thoughts were they are babies if they want to play and be naked in the sunshine that is their prerogative. This place was an absolute nightmare, unkept and impolite staff to say the least! Avoid if you’re a young travelling family! !!!

    Gavin Birch
    Gavin Birch
     · 15/12/2022

    This park is mainly long termers without much consideration given to the short term guest. We had a ensuit site which did not have any room for the car and the ensuit drain had a terrible smell. The site manager who had the unit beside our site was very rude and purposely moved her car so we could park on our site. The rest of the team were lovely. Sadly we were a bit disappointed in this Ingenia Park.

    L George
    L George
     · 08/12/2022

    Stayed in the cabin next to the boom gate with my partner. Bathroom was horrible, hasn't been cleaned, mould in the cracks, drain had hair on the top of it, and the tiles were broken. The walls are dirty with smear marks, and floor looked and felt like it hasn't been swept. We then moved the bed over, and also noticed piles of dust and dirt under it, so cleaning wants done properly. The key doesn't open the door properly, took us 10mins each time to open it. The fridge also had a horrible smell, tainting our food. There was also a hole in the wall that they have just quickly plastered over with a thick layer. Looks like management haven't taken much pride in cleaning, or presentation for that matter. I also saw another review similar to this which makes me question if they value customer feedback. I hope you guys fix these problems as it's not very appealing to your holiday park

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single Room with EnsuiteSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Feros Village Wommin Bay supports eligible government funded residents with subsidised fees.

    About the Staff

    211
    211 mins
    All Care Staff
    40 mins
    Registered Nurse

    Residents at Feros Village Wommin Bay on average received 211 minutes of total daily care (107% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Wommin Bay Hostels Ltd
    • Is Commonwealth government subsidised
    • ABN: 91062546365

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    Mckissock Drive Kingscliff 2487 NSW

    Questions

    What is the ACQSC star rating of Feros Village Wommin Bay?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Feros Village Wommin Bay?

    Feros Village Wommin Bay has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024