Garden Village
Residential aged care at Garden Village in Port Macquarie, New South Wales
About the home
Garden Village, located in Port Macquarie, NSW, is a Not-for-Profit Charitable aged care and retirement living provider with 40 years of experience. The facility offers modern rooms, equipped with Foxtel and access to three covered outdoor terraces. Residents have amenities including a hairdressing salon, a therapy room, an outdoor BBQ terrace, a General store, and a Therapeutic Clinic.
The village comprises 219 retirement living units and apartments, alongside a 142-bed Aged Care Home spread across three buildings. Garden Village ensures round-the-clock care with Registered Nurses available 24/7.
- Gardens
- Onsite hairdresser
- Organised activities
Garden Village Rating
Based on resident reviews and Government service audits.
3 Year AccreditationGarden Village Reviews
Categories
The Residents Experience rating shows what current residents at Garden Village think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Many thanks to you lovely staff and trainees at Garden Village for all the help you gave our dear mum Alice recently. She had a beautiful sendoff to the happy hunting ground and we’re eternally grateful for all your patience and professionalism. Gracias!
My Aunt is being cared for really well and I like the fact that any Visitor or Staff have to have a Covid test each 3 days which protects the Residents....
Fantastic staff, beautiful gardens, lots of activities and outings, great food, bright and airy living spaces, therapy animals who visit, respectful people and clean fresh spaces beautifully decorated. Drs are top notch. Own living space with a Lovely dining room, and that is just Westerweller! One part of the village. Highly recommend!
You can't get anyone to answer the phone after 5.30. The staff, who are lovely, appear to have been cut back dramatically in the past 12 months. It takes ages for anyone to come when my elderly mother pushes her buzzer, which she hates doing, if anyone comes at all. If you don't have enough staff to answer the phone or come when one of the elderly needs you then you are obviously understaffed. Was great 2 years ago but I would not put my mother here now.
Excellent in every way. Staff couldn't be more caring. My parents were safe and in good hands there. Sadly they have both now passed away. Garden Lodge staff were so great especially then.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Garden Village supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Garden Village on average received 209 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In August 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Garden Village Port Macquarie
- Is Commonwealth government subsidised
- ABN: 93000818682
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
7 Garden Crescent Port Macquarie 2444 NSWQuestions
What is the ACQSC star rating of Garden Village?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Garden Village?
Garden Village has 5 different types of rooms which range in price between $360,000 and $550,000 maximum refundable accommodation deposit.
Updated: 12 October 2024
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