Residential aged care at Glengollan Village in Ferntree Gully, Victoria
About our home
Glengollan's aged care facility, located at the base of the Dandenong Ranges, was expanded and refurbished in 2011. It offers a homely setting with various lounges, dining areas, sunrooms, courtyards, and gardens for relaxation and social activities. The facility features a secure wing with outdoor spaces, and lounges, catering to residents with dementia.
It maintains open visiting hours with key-coded doors for secure, flexible access. The facility's Activities Program encompasses external entertainers, cultural events, theme days, and weekly religious services, ensuring a diverse and engaging environment for all residents.
- Gardens
- Outdoor courtyard
- Organised activities
Glengollan Village Rating
Based on resident reviews and Government service audits.
3 Year AccreditationGlengollan Village Reviews
Categories
The Residents Experience rating shows what current residents at Glengollan Village think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
One of the best organisations I have ever had the opportunity to work for. Staff work well together as a team to provide quality care for residents. Lifestyle team is wonderful they work well together and residents enjoy attending activities. Management the best I have worked with communication is good as you're well informed on what's happening all the time, grateful for their staff and residents and provide support whenever needed. Overall a great place to work.
My mother had been living independently at home and at the age of 96 accepted that she needed assistance with her daily activities. She was a resident at Glengollan for 3 months before she passed away peacefully. The beautiful team of nurses, carers, visiting GP, activities staff, physio & OT, environmental staff, catering staff and administration staff provided a caring, supportive family atmosphere. I cannot praise the organisation highly enough and feel blessed that my mother went to live in Glengollan.
What a great place this is. I have worked here for over a year now and have seen nothing but care and compassion from all the staff.The facility is dog friendly also and the residents love it.I am a happy employee of Glengollan village.
I wondered how I could get a message to all the staff at Glengolan Village to thank them for being simply the best in terms of the care and compassion shown to their guests. Our dear mother Freda Fraser, at 99 years of age, has just passed away after 5 years of tender loving care at Glengolan. Not only did they care for our beautiful mother right to the end of her life, they also cared for us as a family and helped us through a very difficult time in our lives. A big thank you to all the staff at Glengolan from all of Freda's large family of 57 children, grandchildren and great grandchildren. God bless you all! David
Visited here as guest of friends there. The staff were lovely and clearly spent time to get to to know the residents. The village is also dog friendly, which was a treat as we got to take our pet in to visit our friends - much to their delight.
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Glengollan Village supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Glengollan Village on average received 213 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Glengollan Village
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 50006179906
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
97 Underwood Road Ferntree Gully 3156 VICQuestions
What is the ACQSC star rating of Glengollan Village?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Glengollan Village?
Glengollan Village has 5 different types of rooms which range in price between $250,000 and $475,000 maximum refundable accommodation deposit.
Updated: 4 January 2025
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