HammondCare - Caulfield Village

Rick Allen

Had ultra sound yesterday and (can't remember her name) the radiologist was incredible. She was extremely, caring, professional, knowledgeable and walked me through was she was going and seeing. An extremely positive experience. Thank you Imed Imaging @ Caulfield Hospital

Dr Clare Gabriel Headland

I recently spent a couple of weeks in the Baringa Ward, an aged care mental health ward of Caulfield Hospital. The care I experienced was exceptional. The staff showed kindness, sensitivity and professionalism at all times. Some of my fellow patients were terribly difficult, and I was most impressed by the patience and emotional strength demonstrated by male and female nurses. I'm deeply grateful for the insights gained through the sessions with psychiatrists, psychologists, social workers and other professionals, and it seems to me I am well on the way to a complete recovery. Bless you all! Clare Headland

atsuna kamachariya

Hi I was there on the 23 doing a emergency volunteer scheduled patient support assistance .as scheduled I was there for the night voluntary duty to be available if they needed me for a voluntary shift work . I was approached by the night security opening the door and upon arrival the nurse security working on 23 was being extremely rude and telling me that the message from my concerned institution. Was not enough and I needed to have more documents by pointing the finger and commanding me to show more.i then asked him that I will call them and confirm but he started getting very aggressive and I felt really embarraced so I had to leave the promises

Tim Lynk

On Wednesday 29-12-2021, my husband, (who is my Medical and Financial Powers of Attorney and also my principal supporting care-giver) accompanied me to Caulfield hospital for my 12:00am (midday) C.A.T. scan appointment with the Imaging Department on the 1st floor. My husband and I had already received both of our required Pfizer injections, but our vaccination documents, although perfectly clear, were not yet in the customary format. Upon request, my husband produced our original medical certificates, which had been typed on ‘Surgery-Headed’ notepaper and in each case hand-signed in ink by our GP, Dr. Belinda Carne, from Inkerman Medical Group. These original documents had thus far satisfied all medical personnel who had cause to inspect them, including in particular the same staff just one week earlier in the same hospital for the same Covid screening process in the same foyer. As we entered the foyer, we were confronted by a middle-aged woman called Anna in a nurse’s uniform. ‘Anna’ declared our documents to be obvious forgeries and as such completely unacceptable, we would therefore now have to leave the hospital, regardless of my imminent imaging appointment. My husband posed the question to her as to how this state of affairs could possibly exist today, when only one week before, these exact same documents were deemed entirely satisfactory for my previous imaging appointment at the same hospital, for the same Covid screening procedure and in the same foyer. The woman ignored the question and ironically began commanding my husband to immediately stop shouting, stop pointing his finger, take control over himself and to calm himself down. My husband told her her that he was completely calm, that this is how he normally talks, that he hadn’t shouted and had also never pointed his finger at her or at anybody else. My husband then endeavoured to ascertain from her how we should therefore best proceed going forward, given that she had rejected the integrity and authenticity of our documentation. ‘Anna’ once again offered no reply, but continued unabated with the same ‘mantra’ for my husband to calm himself down and to stop shouting, with renewed vigour. Every time that my husband tried to ask this woman a question or establish any constructive dialogue, she reacted as if these attempts were somehow yet more ‘proof’ of my husbands’ ‘guilt’, which could all be added to her own rapidly expanding ‘mountain of evidence’ against him. ‘Anna’ did eventually call the Inkerman Medical Group and although we didn’t hear what transpired in that conversation, we were subsequently, though grudgingly permitted to enter the hospital. My husband successfully managed to sustain a calm and cooperative approach throughout the entire ordeal, despite the relentless stream of threats, insults and false accusations. In my opinion, toxic behaviour, and especially of such magnitude from this particular hospital employee (and therefore an ‘ambassador’ for Caulfield hospital) is not only unacceptable, inexcusable, hurtful, unwarranted and deeply offensive, but also entirely unproductive and manifestly pointless. By complete contrast, this woman potentially could have chosen a professional, courteous and helpful demeanour, and if required, could have advised us politely, that regarding our current documentation, it would be a great help to the staff if we could please present our Covid status as soon as possible in the preferred format to avoid any future complications. This woman, however appeared to completely luxuriate in her empowered position of denying hospital entry for any Caulfield community residents to whom she had decided to take a personal dislike. I am deeply shocked that my husband, who was only ever at the hospital because he wanted to assist and support me, should have been ‘rewarded’ for his kindness to me by being singled out as an object of public ridicule, scorn, humiliation, and, absent one single shred of evidence, falsely accused of being a loud-mouthed, angry and aggressive troublemaker with forged documents.

Frank S

Medium sized hospital. NO EMERGENCY DEPARTMENT! Nearest emergency is at ALFRED HOSPITAL, 55 Commercial Rd, Melbourne. PARKING: limited street parking in mostly residential streets surrounding the Hospital, limited to 2 hours, or on VERY busy Kooyong Rd in front of the hospital, occasionally you may find a 3 hour parking spot. Streets are regularly patrolled and you will almost certainly get a ticket if you overstay. PAID PARKING: available right at the hospital is a FLAT $7 per visit. Not a lot of spots so it may take a while driving around to get one. Hospital has a reception area right at the front and a small Café For light meals and snacks as well as a kiosk a little further in for books, magazines, sweets gifts etc. Hospital itself is physically a quote old building but we'll maintained and resources for the services it provides.