HammondCare Waratah is a newly built aged care home featuring 72 rooms equipped with smart technology and high-quality finishes. The facility provides specialized care for the elderly, the frail aged, and individuals with dementia. It emphasizes a model of care based on evidence that fosters positive relationships with residents and their families, ensuring their physical, emotional, spiritual, and social well-being.
The premises include a chapel, hair salon, landscaped gardens, and a community center, which offer various recreational and social opportunities. An Executive Chef ensures the provision of nutritious and appealing meals, enhancing the quality of life for residents. HammondCare Waratah emphasizes resident independence and fosters a secure, comfortable environment.
HammondCare - Waratah Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at HammondCare - Waratah think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
So grateful to Hammondcare Waratah for allowing access to my mother throughout the Covid epidemic due to their innovative Partnering in Care program. Where many Aged Care facilities in Newcastle were locked down, Hammondcare were able to keep all residents Covid free and allow visiting with stringent hygiene controls. The staff have been very hardworking and pleasant to the residents despite the ongoing stress of the epidemic.
They are so very caring the Staff are wonderful my Husband has been there for over 6 years
Staff here are lovely. I only visited recently as a family friend had just passed away and the staff here were very compassionate and accommodating. Place is clean and tidy and has a happy vibe.
The place is nice and clean, the staff is hard working and friendly. But last time I visited there was and old lady in a wheelchair together with other in similar situation, I say hello, she didn't speak anymore, she didn't respond, I understood that she was no longer in control of any thing, her bib was vomited after the group was offered an icy pole, in a very hot day, but maybe it was not a good idea to give her the icy pole because when I touched her hands they were so cold that I thought she was dead, my companions and I were leaving at that time, one for them touched her hands too and was shocked to learn how cold she was. Then I looked around and thought yes, is a very hot day out there, but for them, that don't move, it was too could, all of them with blankets on top but still feeling could. I felt sad.
Disgusting place to work. Terrible treatment of residents especially dementia patients. I witnessed elder abuse beyond comprehension. Was failed on 14 criteria and hopefully gets shut down. Google Tinonee Gardens news
$350,000 - $550,000 · 231 rooms · Concessional residents welcome
Deluxe | 1 | Ensuite | Approx. 24m2 | |
Standard | 1 | Ensuite | 12 m2 (excluding ensuite) | |
Classic | 1 | Ensuite | 19m2 | |
Premium | 1 | Ensuite | 20m2 |
Types of staff employed
The average resident at HammondCare - Waratah received 223 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 112% of their daily total care target of 200 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of HammondCare - Waratah?
HammondCare - Waratah has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at HammondCare - Waratah?
HammondCare - Waratah has 4 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accomodation deposit.
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