This aged care home features numerous communal areas including a large lounge, dining space, and an outdoor courtyard. Residents have access to quality meals prepared at the servery. Additional on-site facilities include a hairdressing salon and a Village Kiosk.
The home is staffed 24/7 by seasoned professionals and offers a variety of consulting services such as physiotherapy, podiatry, and more. Residents can engage in daily activities including exercise classes, games, and social outings. A broad range of amenities supports both the physical and social well-being of residents.
Harbourside Haven Gardens Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Harbourside Haven Gardens think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
As people get older, they require greater nutrition. Its heartbreaking knowing my uncle goes here and gets fed tinned baked beans with a sweet muffin for a dinner meal. Additionally one night he just got given a croissant for dinner? Please begin giving our family the meals they deserve to stay healthy and happy.
Very poor. The manager is highly unethical and lies to make her service look good, but the facts are evident, then people make me think I'm crazy. It's sick. I will be reporting them. They have bad reputation around Port Stephens.
My mother is in the nursing home. She is happy and accepts it as home. The staff are obliging and courteous even under difficult circumstances. I was so glad when I finally got her in there. 😊👍
It's clean. It's full of great manners to visitors. Mostly all the residents have had some sort of fall.
Fond memories of family times when visiting my grandparents in their self managed villa. Extended family I'm not as familiar with have also taken up residency in nearby villas. Good access to shops, clubs and nature activities. Plenty of flat walking areas in the village like atmosphere. Outdoor amenities for bbqs, bowling green and croquet or indoors for cards, sewing and other crafts. Emergency services and nursing home facilities also on site. Close access to one of the most beautiful beaches in NSW. What a wonderful place to retire!!!
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Harbourside Haven Gardens supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Harbourside Haven Gardens on average received 254 minutes of total daily care (113% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Harbourside Haven Gardens?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Harbourside Haven Gardens?
Harbourside Haven Gardens has 7 different types of rooms which range in price between $350,000 and $600,000 maximum refundable accommodation deposit.
Updated: 16 November 2024