Havilah on Palmerston Reviews, Photos & Availability | Caring Co
Australia > Victoria > Maryborough

Havilah on Palmerston

· 25 Palmerston Street Maryborough 3465 VIC

Residential aged care at Havilah on Palmerston in Maryborough, Victoria

  • Permanent
  • Respite
  • About the home

    Raglan House offers single bedroom apartments with accessible, architect-designed communal areas including dining, kitchen, and activity spaces. The facility features 2 private dining areas with kitchenettes and activity/lounge areas on each floor, totaling 4 across the building. Additionally, it provides AUSTAR in lounge areas, an internet café, recreational and media spaces, function rooms, a hair and beauty salon, treatment and consulting rooms, and a library at Orana. These spaces are connected through a glass corridor linking the dining room to Orana, allowing easy access between areas.

    The home is integrated with a refurbished historic school building, enriching the available amenities. Residents enjoy a variety of services such as weekly social events, ongoing refreshments, and on-site health and beauty treatments, ensuring a diverse and accommodating living environment.

    • Onsite hairdresser
    • Specialised allied health services
    • Gardens
    • Organised activities
    • Transport

    Havilah on Palmerston Rating

    Based on resident reviews and Government service audits.

    8.7
    Overall Score
    165
    Staffing Minutes
    1 Year Accreditation

    Havilah on Palmerston Reviews

    9.4· Recommended by 96% residents

    Categories

    Staff9.5
    95%
    Home9.1
    91%
    Independence9.5
    95%
    Food8.3
    83%
    Kindness9.6
    96%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Havilah on Palmerston think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    June Cashman
    June Cashman
     · 25/03/2022

    It was my 2nd visit and her area very nice. Covid checking in completed very nicely and efficiently

    Suzie Jane Mitchell
    Suzie Jane Mitchell
     · 27/01/2022

    Excellent and caring. Wonderful staff at Heath House

    Nirav Naik (Nick)
    Nirav Naik (Nick)
     · 01/01/2020

    Very interesting place. Never realised how big it is inside.

    Glenn Baxter
    Glenn Baxter
     · 13/10/2019

    Simply wonderful care of the aged. Commited kind staff. We say thanks!

    Jan Duncan
    Jan Duncan
     · 30/04/2018

    The detail to cleanliness and maintenance to the buildings was outstanding. The outside walls even passed the glove test. The gardens and outdoor areas are amazing and add to the feeling of contentment. A truly wonderful place.

    Rooms & Pricing

    $266,000 - $380,000 · 24 rooms · Concessional residents welcome

    Raglan Deluxe Suite1EnsuiteEach unit is 45.3M2 excluding ensuite
    Raglan Deluxe Couples Suite2SharedEach unit is 45.3M2 excluding ensuite
    Terrace Deluxe Suite1Ensuite54m2
    Terrace Deluxe Couples Suite2Shared54m2

    About the Staff

    165
    165 mins
    All Care Staff
    23 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Havilah on Palmerston received 165 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 170 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Havilah Hostel Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 88982661608

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    25 Palmerston Street Maryborough 3465 VIC

    Questions

    What is the ACQSC star rating of Havilah on Palmerston?

    Havilah on Palmerston has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Havilah on Palmerston?

    Havilah on Palmerston has 4 different types of rooms which range in price between $266,000 and $380,000 maximum refundable accomodation deposit.