Heiden Park Lodge (UPA)
Residential aged care at Heiden Park Lodge (UPA) in Carramar, New South Wales
About the home
Heiden Park Lodge is an aged care home with a capacity for 85 residents, located in western Sydney. The facility features modern accommodations, including fully carpeted rooms with ceiling fans and reverse-cycle air conditioning. Bathrooms are fully tiled with hand-held shower fittings. The Carinya Wing offers dementia-specific care, including two large lounge areas, sitting rooms, and a secure courtyard. The Goff Wing caters to Asian residents, providing culturally specific decor and menus. Residents have access to nutritious meals, activities that cater to various needs, and onsite physiotherapy services five days a week. Additional amenities include a facility bus for outings, ensuring a comprehensive care environment.
- Onsite chapel
- Outdoor courtyard
- Specialised allied health services
- Transport
- Organised activities
Heiden Park Lodge (UPA) Rating
Based on resident reviews and Government service audits.
3 Year AccreditationHeiden Park Lodge (UPA) Reviews
Categories
The Residents Experience rating shows what current residents at Heiden Park Lodge (UPA) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Caring and supporting environment , our family is very happy with the care of our mother
Fantastic staff & residents. I go there to do electrical safety inspections. Nice friendly environment.
I'm sorry to say that the food they serve to the residents is very poor in nutrition. The staff are friendly and are very nice, but they lack in training and experience with Dementia and Alzheimer patients. More attentive and personal support is recommended with all patients as whenever I visit my mum they all look very sad and depressed. Update - I have moved my mum to Hammond Care and what a difference in assistance with the elderly. My mum is happy, supported and cared. I will be contacting the email below to provide detailed feedback. Thank you for your contact details.
A quiet clean establishment with a relaxed atmosphere. The staff are friendly and helpful and are taking good care of my father in law.
My mother has been there for 4 years and I could have not wished for a better place. Facilities constantly being improved, great staff and a fantastic person in charge.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Heiden Park Lodge (UPA) supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Heiden Park Lodge (UPA) on average received 213 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In August 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by United Protestant Association of NSW Limited
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 71050057620
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
16 Matthews Street Carramar 2163 NSWQuestions
What is the ACQSC star rating of Heiden Park Lodge (UPA)?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Heiden Park Lodge (UPA)?
Heiden Park Lodge (UPA) has 3 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 12 October 2024
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Caring Co · 333 George St, Sydney, NSW, 2000, Australia