Heritage Lodge Aged Care Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Murwillumbah

Heritage Lodge Aged Care

Residential aged care at Heritage Lodge Aged Care in Murwillumbah, New South Wales

  • Permanent
  • Respite
  • About our home

    Heritage Lodge, located in Murwillumbah, is a purpose-built assisted living facility that provides both private and communal spaces. Its decor features a modern country homestead style, enhancing the warm and inviting atmosphere highlighted by an open fireplace. The residence includes a well-stocked library with large print books, a coffee bar, and a versatile multi-purpose activity room that can be converted into a cinema or chapel.

    The facility is surrounded by secure pathways ideal for enjoying the outdoors and local wildlife. Multiple dining options are available, including a private dining room for family events, supported by a kitchen capable of catering to special dietary requirements. Additionally, Heritage Lodge offers a hair salon for beautician services.

    • Onsite chapel
    • Gardens
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities

    Heritage Lodge Aged Care Reviews

    0.0· Recommended by 0% residents

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    The Residents Experience rating shows what current residents at Heritage Lodge Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Sandie Granger
    Sandie Granger
     · 12/02/2022

    Would give no stars if I could. Staff take up to 45minutes to respond to patient alarm calls for help. No patient laundry for a week No meal choices No morning tea Absolutely disgusted with the service of the clinical staff

    Mary Albury
    Mary Albury
     · 28/02/2020

    Very dangerous entrance and not enough parking

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Heritage Lodge Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Deluxe Plus RoomSingle room + ensuite
    $126.27 Daily
    Superior RoomSingle room + ensuite
    $126.27 Daily
    Classic - Companion roomShared room + shared bathroom
    $126.27 Daily
    Deluxe RoomSingle room + ensuite
    $120.53 Daily
    Grande RoomSingle room + ensuite
    $126.27 Daily
    GRANDE SUITESingle room + ensuite
    $149.23 Daily

    About the Staff

    201
    201 mins
    All Care Staff
    35 mins
    Registered Nurse

    Residents at Heritage Lodge Aged Care on average received 201 minutes of total daily care (Infinity% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by McKenzie Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26006276124

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    194 Byangum Road Murwillumbah 2484 NSW

    Updated: 29 September 2024