Highfields Manor Port Macquarie
Residential aged care at Highfields Manor Port Macquarie in Port Macquarie, New South Wales
About the home
This aged care home features private lounges and dining areas on each level, equipped with high-quality furniture, large screen TVs, and surround sound systems for cinema-style events. The dining rooms offer freshly cooked meals prepared by an onsite chef. The facility includes a library with bespoke lounges, providing a comfortable reading environment with garden views.
A 12-seat cinema with a projector screen and surround sound offers an authentic movie experience. Beauty services like hairdressing and barber services can be scheduled at the beauty bar. The Jolly Nose Cafe on the ground level serves barista-style coffee and snacks, and has facilities for making hot drinks and accessing filtered water outside cafe hours. These amenities collectively enhance the living experience for residents.
- Gardens
- Onsite hairdresser
Highfields Manor Port Macquarie Reviews
Categories
The Residents Experience rating shows what current residents at Highfields Manor Port Macquarie think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Brilliant facilities & super friendly & helpful staff who clearly have their resident's (my dad's) best interest at heart. Huge shout out to Kim : )
The facilities are very impressive but that's where it stops. My parents were swiftly disregarded as potential new residents because my father has early onset dementia. Not even worth 1 star in my opinion.
Like a previous review the place venue is beautifully set up and delivers a great feeling to families on initial inspections, but that is where is stops. The staff broadly are not trained or experienced sufficiently in Dementia care needs. Whilst this facility advocates that they support integrated living under the new Aged Care model and are equipped to do so, this is NOT the case. They lack empathy and support and would not recommend this facility unless you are content for your family member to be encouraged to stay stay confined in their room or who have limited support needs.
Great new aged care facility, toured the facility and staff were friendly and management approachable. Many modern amenities with a nice atmosphere
A brand new facility in Port MacQuarie.Good sized rooms with very modern themed resident wings .Light and airy with lots of shared dining and living /lounge for the residents.You get the feeling of care and respect for the residents from the staff and management
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Highfields Manor Port Macquarie supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Highfields Manor Port Macquarie on average received 177 minutes of total daily care (Infinity% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Palms Aged Living Management Services Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 70127871167
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
1 Highfields Circuit Port Macquarie 2444 NSWUpdated: 29 September 2024
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