Hope Aged Care Swan Hill Reviews, Photos & Availability | Caring Co
Australia > Victoria

Hope Aged Care Swan Hill

· 39-41 Acacia Street Swan Hill 3585 VIC

Residential aged care at Hope Aged Care Swan Hill in Swan Hill, Victoria

  • Permanent
  • Respite
  • Dementia
  • Hope Aged Care Swan Hill Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    182
    Staffing Minutes
    3 Year Accreditation

    Hope Aged Care Swan Hill Reviews

    8.2· Recommended by 93% residents

    Categories

    Staff8.1
    81%
    Home8.5
    85%
    Independence7.1
    71%
    Food7.5
    75%
    Kindness8.8
    88%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Hope Aged Care Swan Hill think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lindy Meaker
    Lindy Meaker
     · 03/01/2023

    This Aged Care Home is a disappointment in many ways. Staff try hard, but there is a constant lack of staff. There is a lack of communication. Mum has contracted Covid from within the facility for the second time. Been trying all day to ring the front desk plus the Registered Nurse's direct number, with no one answering....at all....even though a message has been left. Not good enough.

    Gurpreet kaur Dhillon
    Gurpreet kaur Dhillon
     · 25/11/2022

    Provide worst services,,, untrustworthy team members,,, give fake promises

    Jim Pettitt
    Jim Pettitt
     · 02/08/2022

    Great friendly staff, beautiful environment love that we found this place for Dad

    Jake Davis
    Jake Davis
     · 10/09/2021

    This is a brand new place in Swan Hill. Great facility. 🙏🙏

    Andrew Hadj
    Andrew Hadj
     · 31/01/2021

    Just visited this state of the art facility in Swan Hill. Wonderful staff, great care.

    Things to know

    About the operator

    • Operated by Sixth Eastway Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 15778976736

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    39-41 Acacia Street Swan Hill 3585 VIC

    Questions

    What is the ACQSC star rating of Hope Aged Care Swan Hill?

    This home has an overall ACQSC star rating of Acceptable.

    Updated: 29 September 2024