Lifeview The Willows
Residential aged care at Lifeview The Willows in Wheelers Hill, Victoria
About the home
The Willows is an aged care home with 60 beds, featuring three dining rooms, a lounge, a library, and a sensory room. Resident amenities include laundry facilities, secure courtyards, landscaped gardens with a BBQ area, water fountain, and raised garden beds. Each resident's room includes a flat-screen TV, Wi-Fi, an electric bed, and other standard furnishings.
The facility operates under a relationship-based care model, Home2Home, ensuring consistent staff-resident relationships. The Willows is Rainbow Tick accredited, supporting an LGBTI-friendly environment. Residents benefit from various inclusive services such as a social support program, the Lifeview Bus, and additional resources like a mobile library and an innovative continence assessment tool.
- Gardens
- Outdoor courtyard
- Pets allowed
- Organised activities
- Transport
Top Rated Home in Wheelers Hill
One of the top homes in Wheelers Hill according to residents and Government service audits.
3 Year AccreditationLifeview The Willows Reviews
Categories
The Residents Experience rating shows what current residents at Lifeview The Willows think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
It's early days, but the place has a good vibe.
Lovely place to work ever
Best care for resendents. Staff so helpful and caring
Weird,the woman on the door should learn to smile n be a bit more welcoming to visitors.
If you want your loved one to be looked after, DON'T take them here!!! This facility is all about overworked staff and bitchiness who favour the most pathetic useless staff and don't appreciate some of the good staff. It's all about backstabbing and allowing residents to sit in soaked feces in their pads and allowing them to develop infections and neglecting them in every way. Too many RNs who don't do anything but sit in their office with a magnifying glass reading progress notes what the ENs do and pick on them for tiny stupid things that really don't matter. All about having favourites in this place. Worst aged care ever!!!!!!!! Please do yourself and your loved one a favour, it's such a tiny place full of behind technology- using a key for every lock!!! Pftttt why not any swipe cards?!!! Keep up with the times losers!!!!
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Lifeview The Willows supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Lifeview The Willows on average received 209 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 23:52 hours per day.
Things to know
About the operator
- Operated by Farwell Nominees Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 37089021303
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
171-175 Jells Road Wheelers Hill 3150 VICQuestions
What is the ACQSC star rating of Lifeview The Willows?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Lifeview The Willows?
Lifeview The Willows has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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