Lilydale Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria

Lilydale Aged Care

· 475 Swansea Road Lilydale 3140 VIC

Residential aged care at Lilydale Aged Care in Lilydale, Victoria

  • Permanent
  • Respite
  • Dementia
  • About our home

    Lilydale Aged Care, part of the Allity Aged Care group, provides a range of specialised services including emergency call systems, laundry facilities, and well-balanced meals by qualified chefs. The care home offers 24/7 support from friendly staff, catering to all levels of permanent and respite care.

    Rooms are spacious, allowing for personalization with furniture and soft furnishings, and some feature ensuites. The facility fosters a community atmosphere with spaces for relaxation and family visits, ensuring a comfortable environment. Lilydale Aged Care is dedicated to offering adaptable, individualized care for residents as their needs evolve.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services

    Lilydale Aged Care Rating

    Based on resident reviews and Government service audits.

    8.3
    Overall Score
    193
    Staffing Minutes
    3 Year Accreditation

    Lilydale Aged Care Reviews

    8.0· Recommended by 80% residents

    Categories

    Staff8.0
    80%
    Home7.9
    79%
    Independence8.2
    82%
    Food6.5
    65%
    Kindness8.5
    85%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Lilydale Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Rebekah Blackwolf-Mitchell
    Rebekah Blackwolf-Mitchell
     · 27/03/2023

    The views from here over the lake to the Dandenong Mountains are gorgeous

    Cherie Johnstone
    Cherie Johnstone
     · 27/03/2023

    Thank you for assisting with Emergency care, we have been appreciative of the caring services.

    David Grace
    David Grace
     · 28/02/2023

    If you want to meet the most aggressive rude person this is the place for you.she refused to give me her name 1.00 23 February you have let your department down and all who work with you.

    Genny Wilson
    Genny Wilson
     · 13/07/2020

    The communication from the home is poor at best, the receptionist was rude and unsympathetic. Even taking into consideration the current situation with COVID, I think they facility could do much more to communicate with families the protocols for visits and calls, and it would help if they shared this with their staff so we actually got correct information, rather than contradictions.

    Terry Donohue
    Terry Donohue
     · 22/06/2017

    No comment

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Lilydale Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single Room - Shared EnsuiteSingle room + shared bathroom
    $86.51 Daily
    Companion DoubleShared room + shared bathroom
    $69.21 Daily
    Extra Large Single PrivateSingle room + ensuite
    $126.88 Daily
    Single Private - MediumSingle room + ensuite
    $111.88 Daily
    Single Private EnsuiteSingle room + ensuite
    $104.96 Daily
    Single RoomSingle room + ensuite
    $80.74 Daily
    Companion Room Double PrivateShared room + shared bathroom
    $126.88 Daily
    Single Private - LargeSingle room + ensuite
    $123.99 Daily

    About the Staff

    193
    193 mins
    All Care Staff
    35 mins
    Registered Nurse

    Residents at Lilydale Aged Care on average received 193 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Allity Pty Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 32143413638

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    475 Swansea Road Lilydale 3140 VIC

    Questions

    What is the ACQSC star rating of Lilydale Aged Care?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Lilydale Aged Care?

    Lilydale Aged Care has 8 different types of rooms which range in price between $300,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 15 February 2025