LUTHERAN SERVICES - St Andrews
Residential aged care at LUTHERAN SERVICES - St Andrews in Tallebudgera, Queensland
About the home
St Andrew's aged care home offers a variety of amenities and services tailored for three living options: independent retirement, residential aged care, and in-home care. The facility features communal lounges, dining areas, craft rooms, a cinema, and a swimming pool. It hosts various entertainment and wellness services, including a library, barbecue facilities, a visiting hairdresser, doctor, and pharmacy services.
Located near the beach, local clubs, Coolangatta airport, and shopping centers, the home provides bus trips to these locations and coordinates activities with neighbouring schools. The landscaped grounds showcase a semi-rural setting with abundant bird life, enhancing the tranquil environment for residents.
- Gardens
- Near to beach
- Nearby shops
- Onsite hairdresser
- Transport
- Organised activities
LUTHERAN SERVICES - St Andrews Rating
Based on resident reviews and Government service audits.
3 Year AccreditationLUTHERAN SERVICES - St Andrews Reviews
Categories
The Residents Experience rating shows what current residents at LUTHERAN SERVICES - St Andrews think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Caring staff but terrible management. Whilst the staff do the best they can, they are terribly understaffed and the management have a lack of empathy and don't respond to queries or complaints.
The decision to place my mother in law in this facility was the worst decision we made. They are always understaffed and management display a lack of duty of care when complaints are raised. All they care about is money at the end of the day. If you thinking about placing yourself or your parent/s in this bottom pit .. please reconsider as what you see is definitely not the care that is given when you are not there.
Disgusted to hear of the mistreatment of a friends loved one in the facility. Absolutely disgusted!
Disgraceful management, poorly understaffed, I’m thankful my family aren’t in this facility!!!!
My father has just completed a 6 week respite stay with St Andrews. Every aspect of his stay was excellent, including his room which was very clean, the food was nutritious, varied and in abundance (not slop). All the staff were attentive and friendly and nothing was too difficult for them. I would recommend St Andrews very highly.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
LUTHERAN SERVICES - St Andrews supports eligible government funded residents with subsidised fees.
About the Staff
Residents at LUTHERAN SERVICES - St Andrews on average received 197 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Lutheran Church of Australia Queensland District
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 30051602996
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
2 Sullivan Road Tallebudgera 4228 QLDQuestions
What is the ACQSC star rating of LUTHERAN SERVICES - St Andrews?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at LUTHERAN SERVICES - St Andrews?
LUTHERAN SERVICES - St Andrews has 3 different types of rooms which range in price between $400,000 and $500,000 maximum refundable accommodation deposit.
Updated: 16 November 2024
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